United States Postal Service

"The Manger is absolutely rude and not to get started on our carrier she always get our mail mixed up with our neighbors and then when u ask about they get mad and they don't do it to drop off big packages if they don't even need signatures"

"Generally average USPS experience. It would be nice if they could deliver mail to my house one block over instead of requiring me to use a PO Box. It would also be nice if the staff didn't all take a 90 minute lunch at the same time every day. Do not come between 12-1:30, you will not be helped."

"I was in there today and the male and female working were beyond rude, not only to me but the man who was ahead of me on line as well. He came to pick up a package that he got a notice for. Mind you the notice he got was almost 10 days AFTER the package had arrived at the post office and they couldn't find it. They were rude to him and said, "Well, I don't know what to tell you. It's not here. I'll guess I'll ask the carrier." In a very snotty tone. I was next and asked why was my mail not being put in my P.O Box? They had to search for my mail as well! Upon finding it they accused me of not paying for my box. I paid $54 for it online more than 2 weeks ago. Then she acted like she didn't want to give me my mail! Asked if I had a receipt...I told her to do her job and look it up but in the meantime give me my mail so I can leave. She then yells at me...GOODBYE as she walks to the back! Worst postoffice EVER!"

"I have had nothing but horrible experiences with this post office. I changed my address over the summer & they lost two weeks worth of my mail, because they stated that they couldn’t deliver my mail to the address I provided because my name wasn’t on the mailbox… which sounds pretty ridiculous seeing as you get mail at an address not to a specific person, which is how marketing companies deliver mail to address & not people. I called just recently about a package of mine that was lost in transit & the delivering company stated they left the package with my local courier & when I called to inquire the woman was short & rude with me. She acted like me calling was a problem for her. The staff is beyond rude & unhelpful! I swear this is probably the worst part of living in Shipshewana."

"My family has nothing but problems here.. our mail being delivered to the wrong PO Box consistently and the hours are absolutely ridiculous. If you have a job there is no chance you can go to this office. They close at 4 everyday and are close for an hour and a half over lunch. If I have to say a positive, I would say most of the staff is nice and try to be as helpful as they can be."