Mason Lawn & Snow 922 West River Center Drive Northeast, Comstock Park, MI 49321

"I've had great experiences in the past with Mason. While I'm just a regular homeowner with residential equipment, they've always jumped on my repairs like I would expect they would for a large commercial client. When I went to a local Ace Hardware for warranty repair (broken chute hinge, lifetime warranty per manual) on my snowblower, which Mason had performed before under warranty. The Ace store (maybe not "Mad-ley" Ace, but close to it) refused to fix it under warranty (even though I provided all documentation) because it "looked abused". I take meticulous care of my equipment, and carefully store it, to avoid the damage that occurred the first time around. I picked it right up, and headed over to Mason, like I should have the first time. When I told him my issue, the guy at the counter said "That thing looks brand-new!" He said he'd call his Toro rep and get back to me in a day or two. I got a call the next morning saying that he had confirmed the repair was covered under warranty and it would be taken care of in a couple days. The staff is friendly and very helpful even for a little ol' homeowner. I won't make that mistake again and will come directly to Mason for the rest of my Toro needs!"

"Dropped my snow blower off for routine maintenance, not repair, AT $95.00 AN HOUR and it was returned with flat tires, a leak from the gear box, a broken plastic belt cover, and the old, rusted spark plug I asked them to replace. I was charged for 1 ½ hours at $95.00 AN HOUR because both Joe and the manager told me they carefully looked over my snow blower. At $95.00 AN HOUR it seems like it was overlooked instead."

"I recommend this place to anyone in the area with lawnmower troubles, amazing customer service. Assisted me immediately and kept me updated on the process, VERY reasonable price and even dropped my lawnmower off at my house when completed. This place is amazing and will be getting my business again in the future!"

"Excellent!! Joe at the counter was very helpful and kept me of informed of what was going on throughout the repair process. I read in other reviews and post about how satisfied they were with the price they were given, and I see why now. Very happy with the service, quality repair and price. The mechanic working on my lawn mower went above and beyond. Hard to believe I found Mason lawn and snow a few miles from the house and everything turned out this great! Definitely will be back."

"The customer service here is top notch. These people assisted me last year with my mower with no hassle, the entire process was quick and easy and they kept communication open so everything was on the table at all times. These will be my go to people from here on out with any mower problems I have! Highly recommended!"