Menards 4151 Alpine Avenue Northwest, Comstock Park, MI 49321

"Very disappointed by the customer service of one store manager (Jordan, I believe was his name). I went in to get 28 of the "Select" 2x2-8' Pine boards, described as, "the best choice when the ultimate in fine appearance is required." I checked the inventory online and there were supposed to be over 40, I knew there would be some crooked and twisted boards to sort through but was only able to gather 18 of acceptable quality (and this was with me being more lenient than normal regarding the quality of my selection). So, I considered finishing the job with 6' boards just so I wouldn't need to make an additional trip in a few weeks, costing me time. While this would work, it wasn't ideal as it would cost more, this compromise would incur additional waste. So I explained this and explained that their inventory was not reflective of what was on the shelf and asked if there was anything that could be done on the pricing and was told, "I have no reason to do that," without anything at all resembling an apology for the inconvenience. So because this store can't handle the task of inventorying and culling materials no reasonable consumer would accept, it's gonna cost you, if not money, then it'll cost you time. And look, I'm not mad I didn't get a discount, I'm not owed that (woulda be nice though), I'm disappointed that my concerns were entirely dismissed while it would have SO easy to just humor me, look up the cost and say, "Ahh, sorry, looks like our margins are too thin. There's nothing I can do.""

"My favorite store, i could buy something down each aisle if I was allowed too. Very pleased with options. The only thing im disappointed about is that they do not have riding lawnmowers, for a big box store I do find thus beyond odd and a turn-off when it comes to outdoor yard tools."

"Went to purchase a Home line Outdoor 200 amp panel. Was not in the system. I was offered to pay a higher price for the product than what it was worth after waiting in line for 15 minutes. My time was wasted and no one cared about a product that should have been sold at a better price. I went to Home Depot and saved $30.00 and purchased a similar product. The manager at Menards, Nick, was unable to compromise even after my time being wasted. The cashier was complaining about wanting to go home to me and how she was mistreated there. Hey Nick, next rume, do the right thing. You were able to. See the big picture."

"Their website says they have Panasonic AA alkaline batteries 8 pack. Asked a front desk worker & he couldn't find them in store. The website says there are 14 in store. So I emailed Menards & an Angela Swenson employee says they're in front aisle when you first walk in. I told her those are AAA. She never replied back."

"They offer a wide variety of goods. They have a key maker in this location. Staff was friendly and helpful. Nice to and patio section. They have kayaks and pools available. Update (9/10/22): They have trucks and tractors for $2.99 each."