Ride North Marquette

"Overall Marquette powersports is a great team to work with. BUT if I could leave this as a zero star I would. Your new Service manager Jared Axford is by far the worst I've ever had to deal with. How do you hire someone that worked at subway to manage a service department. Jared has zero clue on what's happening, has nothing to show for customer relations, and communicational skills. let alone my machine being in service for 5 weeks with no progress being done. If there is no Improvement I will be taking my money else where. (for the owner I understand you reads these, for more info what's going on call matt at the store and mention my name. thank you)"

"I needed a new snowmobile helmet, and this was definitely the place to go. I went by myself and was the only woman in the store. The salesman treated me with respect and showed me how to use it. The pricing was fair. My husband and I have been here before they moved and after. They have everything you would need for snowmobiling- boots, coats, pants, gloves, and a good parts department. I will definitely return."

"Despite the delay from the manufacturer on my spring check. The crew at Marquette kept me informed along the way and worked to keep me in the loop. Pick up day was easy, they were prepared for us, sleds were clean, indoors, and ready to go! 10/10 recommend for any Powersports you need in Northern Michigan! Thanks guys!"

"I bought an absolutely fantastic UTV here, however, it was one of the worst experiences I have had shopping in my life. Super dishonest from start to finish about the process and attempts to fix some of the issues along the way. Ray, one of the employees, was fantastic to deal with, however so far seems to be the only person there we would suggest working with. While I am sure their products are quality, and we have heard some good things from others, this was far from our experience and we will never shop here again. This response is written after email support about the problems, phone support from two people and ultimately no resolve except an offer for a free accessory that we turned down and will be purchasing elsewhere from (hopefully) a store we can justify shopping at. Added 10/8/2021 in response to Sarah’s response to my review. I spoke with Sarah already prior to this review and have texts between us to show it, as well as three other employees about my problems at this store. Her response to this review should not imply that she actually plans to fix this problem, as none of the employees who I have worked with prior to this have come close, Sarah included."

"We have bought a few machines from Mqt Powersports and have always gotten great service with minimal wait time. We are always treated with respect and the guys and girls are very knowledgeable! Thanks to Matt, Ryan, Jared, and Dan!"