MSI Detroit

"Went to pick out our slab of Quartz today and the staff were all phenomenal! Tina, Melanie and Susie were all very helpful, explained everything in detail, helped us find our slabs, placing them on hold, and helping us understand the next steps in the process!! Highly recommend them!!"

"We have been looking for counter top surface materials in the Grand Rapids area, but since we were going over to the east side we decided to stop by the MSI Detroit location in Wixom. Glad we did!! They had a very nice assortment of natural stone and manufactured stone (quartz). One of the best assortments of granite in the area. Many suppliers have cut back on their granite offerings but MSI had plenty we had not seen snywhere in Michigan. Hannah greeted us and gave us a quick tour before turning us loose to take as much time as needed to look around. Nice system set up to locate samples to pull and bring home. I highly recommend them for selecting your slabs to supply your fabricator. Thanks Hannah!!"

"We highly recommend MSI Surfaces! We were very impressed by their huge warehouse and they are even in the process of adding to it. The staff went above and beyond to be helpful and informative. The have a huge stock of product to view. We worked with Hannah the most and she was exceptionally kind and helpful. She even had a slab pulled for us to view on our second visit, which was so helpful since we live over an hour away. The stone we chose for our countertops is GORGEOUS!!"

"Hannah was very helpful. Generally, Everyone in the store was nice and pleasant. Was awesome to walk into a place and everyone looked they were happy to be there! Great experience going through with my wife and I'd highly recommend visiting MSI. Lastly, the fact they don't "sell to the public" probably helps public go shop and check out the materials as there's no pushy sales tactics!"

"Terrible customer service they won’t take responsibility for the garbage flooring they sold…stay away go anywhere but here! See pictures of what happens when you buy “quality” flooring from MSI….RUN!!!!!! This floor started breaking about 6 months after it was installed. I made a complaint they sent out a floor “specialist“ he pulled new ones out of the box looked at them and when he went to put them back in the box, they snapped in his hand, but he forgot to add that into his report they came out and said it was installed wrong, so they just washed their hands of it and it was my fault, not theirs. I had a buddy who had flooring professionally installed and had the same thing happen, these people are disgusting."