SiteOne Landscape Supply

"A very helpful business to work with. I am someone from out of the area and was treated as if I was a regular respected client. The sales staff and yardworkers were friendly and helpful. Quality staff and quality products insure that I will use their services in the future"

"I bought a bunch of aluminum edging at the Wixom location last year. My experience was fine then. So, I was a little surprised by all the negative reviews when I looked up directions to go pick up some more edging to finish the project today. Boy, aren't they all right. I paid for the edging and went to the loading area as usual. The guy there helped me load them on the roof of my SUV like last time. Some where half way, a lady came out and said she can't let me leave like this. I calmly explained to her that I tied the edging down like last time. They made it to my house without a problem. I showed her how I'm going to do it. She said, "you're going to have to sign a waiver because I don't want any lawsuit from property damage." Again, calmly I said, "Yes. I'll sign it." Then she said, "Actually, get you stuff out of my property and go tie it somewhere else." The "stuff" that I bought are ten 16' aluminum edging. I'm a 5'3" and clearly need help with the loading. Her response was completely rude and uncalled for. If we were arguing, I can see why she would react that way. I have been nothing but calm and reasonable. As much as I love to support local businesses, I can't support this type of practice. There is zero customer service. If you're thinking of coming here, you might want to look else where. Once they get your money, they don't care to help you any more."

"Wow. We were customers a few years ago for a huge patio project and had a totally different experience than I had there recently. I could not believe I was even in the same place! I went in with a simple few questions about purchasing a product for our current patio. I was treated so rudely and when I asked if they carried the product, the salesman replied , " you can just go look around outside and see for yourself what we have and decide". He could barely muster up enough ambition to look at me while talking. There was no inkling that he could possibly care to assist me in buying a product we had purchased there before. The poor older gentleman customer next to me! Again, just wow. An older male salesperson was talking down to him and making him feel so confused. I think we both wanted to cry and just get the heck out of there. ( which I didn't found the product elsewhere! ) My husband couldn't even believe I went in there again, as his experience in the summer last year was less than stellar. Needless to say, we will not return. Perhaps when we see the " Help Wanted" sign near the entryway down, we will pop in to see if a new crew cares to acknowledge customers. Until then, there seem to be plenty of other options for our business."

"I've never had any problems with Angelo's. They do most of their work with contractors, so they are used to people who know what they are doing, but I've never had any problems. Had 10 yards of top soil delivered today, and the driver was as nice as could be, even helped move things off my driveway before delivery."