Jim Stykemain Chevrolet GMC 810 West Chicago Road, Sturgis, MI 49091

"I recently purchased a used vehicle from Jim Stykemain. Marcos was a great help. I drove 3 hours from Ohio to get the car, and right after I left the dealership I stopped down the street to get gas for the long ride home. The gas door was frozen and I couldn't get home without topping off the tank. I called Marcos and he came to the gas station to help. We ended up returning to the dealership where he was able to get the door unstuck. This happened right after they closed for the day but he opened back up and stayed late to help me."

"We had the pleasure of working with Marcos Arroyo with the purchase of a vehicle. You could not ask for a nicer well informed sales consultant. We were from out of state and he new just what to do to get us on our way!"

"Took my in for a warranty repair on Wednesday October 18th. Got a text after I dropped it off and the mechanic was out that day. So, they gave me a loaner with the check engine light on and the car wasn’t getting the gas mileage I was used to. 9 miles less a gallon. They needed it for 2 days. I informed the dealership I needed my car back Thursday for a UofM appointment the next morning. I had to leave at 7:30 am on Friday. So, I returned the loaner after work on Wednesday. So, I called on Thursday November 2nd and informed them I wanted to drop off my car a day early on Tuesday November 7th after work. My appointment actually was November 8th. They said I would have a loaner ready for me. I walked in after 3 and was in informed they had no loaner. Even though they had said they would have one. The service manager came out to help me with the situation. She actually found me a trade-in. The trade in was not detailed and radio didn’t work. Actually nothing worked where the radio was above the counsel. The mileage was in km and so was the speedometer. Made a horrible noise coming from the tires, smelled bad and was very dirty. And…they could not promise I’d have back after 2 days. Mind you, I called the service writer at 3:30 and she informed me it may not get done today. She said she would call at 4:30. Mind you I live 30 minutes from the dealership. So, she said she would call me at 4:15. Still no call, so I called at 4:20. Total of a 9 hour job. It was done at 4:45. I had already left for Sturgis assuming they would have it done. Still had to wait another 15 minutes after I arrived."

"Upon entering the dealership, Nate Jackson met me at the door. I'd already made an appointment to view the vehicle I was interested in, so he knew why I was there. He had it ready to go for a test drive. He never pressured me to purchase it. Of the several experiences I've had with purchasing vehicles over the years, this one had to be the most stress free. He patiently listened and answered all my questions. I love this Chevrolet Equinox the most of the three I have owned over the years. I purchased the Equinox Premier. It would be perfect if you would have only considered putting the CD player back into the vehicle. Thank you."

"Ordered our C8 with Nate and got museum delivery - fully recommend btw! Had ordered a 2022, but got a chance for a 70th anniversary so we got it! Very happy with our experience"