Mechanic Services LLC

"They had installed an engine on my only delivery truck last year. shortly after the truck developed an oil leak and the core support was never secured to the vehicle. I called to make an appointment to drop it off and was told they don't make appointments and to just drop it off. I brought it to them on March 1st so they could honor their warranty. After two weeks I called to check the status ans was told they are really busy but they would look at it. I called once a week after that and was always given the same answer with more attitude each time. Finally after 45 days I called and asked if they ever looked at it and was told yes they did and it was just residual oil from before. I went and picked it up that day and the engine was still covered in oil, the core support was never reinstalled and the battery had to be jumped because the vehicle sat for so long untouched. I feel like because it was a warranty issue that I kept getting pushed off for paying customers."

"Absolutely the best mechanics around, and the only place I will take my vehicles to. They are always able to diagnose and correct any issues I have ever had. They are very thorough and stand behind their work which is a quality that most businesses lack these days. Jason, Kevin and their Team are wonderful to work with, and I will definitely refer them to friends and family. Thanks for the great work!"

"Incredibly disapointed with how this turned out. I've had service done here multiple times on my 2006 T1N Sprinter the last year; up until now things have been great. I've spent well over $3000 at this shop and expected the next bill to be a big one with engine and suspension issues. Dropped it off over a week and a half ago and they have not even had time to take a look at it; the thing has been parked in the same spot. This is my full time drive and I understand that the diesel business is a bit slower; no problem. I spoke with Jason on Monday and he said that he would get it in to start working on it; two days later I havnt heard anything so I call to check in. Ask to speak with Jason, secretary says he is not in shop; no problem I'll call back. I state that I really need a plan and time table because this is my full time ride and if they are too busy to help me right now I'll have to take it somewhere else to get things moved along - no hard feelings. She says OK. I call back later and ask for Jason - he is the person in charge of getting things done. Secretary tells me that Jason is in the shop but he is too busy dealing with more important things than to deal with my little problem. She sounds irritated. OK no worries; I'll take my business elsewhere. Pick up van hours later. No apologies, no I'm sorry to lose your business. Just a goodbye. Feeling incredibly undervalued, underappreciated as a customer and I wish I hadnt spent so much money here."

"The best mechanics around! They always get the job done on time and do it the correct way. Kevin and Jason are the best mechanics we have ever dealt with. No matter what the problem may be, they always know exactly what is wrong and how to fix it. Thanks for keeping our fleet on the road!"

"This mechanic shop has the BEST service, prices are great, and the people are friendly. I will only take my vehicles for repair at Mechanic Services on 23 Mile/Van Dyke."