Goodyear Auto Service 3075 East Grand Boulevard, Detroit, MI 48202

"Oh my gosh, what an amazing store! I needed air in my tire and they were so helpful! One of the salesmen stopped what he was doing, took me to the garage and had someone get me taken care of-right away! He was friendly and thorough. He looked at my driver door to see the tire placard to fill my tires to the correct amount. He saw that someone took all of my tire caps and helped me put new ones on my four tires. I would have no problem referring my own mom to go there. The best part is this was deep downtown in Detroit! How refreshing to find such friendly and go the extra mile people!!"

"Went there to get my tires check and I must I did not have to wait. Good customer service as well. He came right and check my tires and put air in all of them even though it was a blizzard outside. Thank you Goodyear."

"I used to use these guys all the time when Skip was the manager, but since he left the place has gone to hell. Called them today to ask about swapping a set of winter tires onto my wife's car. They were already mounted and balanced - I just needed the summer tires removed and the snow tires put back on. Whoever answered the phone says no problem, $20 and 60-90 minutes, which is what I've paid many times over the last 20 years. I loaded the snow tire into my truck and we drove both vehicles to the shop. When I told them what I was quoted, the manager said sorry, it will be $100! I clarified what was needed (no mounting or balancing, just a simple 15 minute job) and he said $100. I stormed out and said never again. Got them done down the street for $20 the next day."

"They really helped me out of a bind after hitting a pothole and blowing out a tire on the highway. We were traveling from Detroit to Traverse City with a car full of luggage and presents a few days after Christmas. Earl couldn’t have been nicer or more helpful to get my car repaired that day. I highly recommend."

"Untrustworthy, unreliable, liars, they add services you didn't agree with. My brakes were shot and all the notifications connected to the brakes were lit every time I started my vehicle. I asked Goodyear to repair brakes. They did, but returned my vehicle back to me with the same identical brake notifications lights still unattended. When I expressed my concern, the manager wrote up another estimate of couple of hundreds of dollars!!!! I saw the tech test drive my car. There's no way he didn't see the brake notification lights on dashboard still lit! Faulty work! Yes I received a refund, do the right thing the first time, no need for a refund!!"