Novi Endodontics 23595 Novi Road, Novi, MI 48375

"Wasn’t as bad as I thought it would be. Dr explained everything and did it all in the time he said he would ! First root canal and I was so scared for nothing"

"5 Star Root Canal? Yup this is the office you want to go to! From the front desk that was experiencing the first day on a new computer system (and still smiling) to the practitioners in the back … all were great! Dr. Chimelak and her assistant Marcella were fantastic. I was kept totally informed and completely comfortable throughout the procedure. Each transition in the procedure was explained to me and well described as to what was happening. The most impressive part for me was how well these two worked together. Both demonstrated a high level of competence in every action and they worked together as high functioning team! Overall a great experience!"

"I had a retreat of root canal done by Dr. Tiffeny. She is extremely professional and it was a completely painless procedure. Definitely recommend this Dr. I was nervous initially but Dr made me comfortable, very friendly and no loose talks while work. Took xrays before and after and even explained the situation."

"Had an extremely hostile interaction with front desk receptionist. After a procedure I was essentially bullied to pay thousands of dollars. I explained I had insurance and would prefer them to bill my insurance first. The receptionist got hostile and demanded I pay them the entire amount, saying they would refund me after insurance paid. I said I was not comfortable doing that. The receptionist raised her voice and continued to demand that I pay. The entire interaction was very unsettling. All the while the Dr. was in the other room and could clearly hear. But never once came over to discuss. I was shocked that he permits this person to work for him. Ultimately I just left. And my insurance did cover the entire amount. Is this the norm? It felt like a shakedown. I can’t imagine a customer being treated like this."

"This is definitely a place to avoid. I had a tooth infection last March, my ex dentist Dr. Paulson sent me to this place (was told for a 3D x-ray to see what to do next). But Dr. Rybicki did not perform any x ray at all and set me up for a root canal right away. During the procedure, he was continually chatting and laughing with the assistant about places they went on vacations instead of focusing on the procedure! very unprofessional at the least. As a result, they cracked my tooth. It had been painful for couple months and my new dentist told me the root canal was not done right and suggested me to have a check. I went back to Dr. Rybicki, he redid the root canal and asked to to come back one week later. When I came back, he told my tooth was cracked and it had to be extracted. After a few months painful experience, I lost a tooth! I highly recommend to shop around alternatives before making a decision."