Frohriep Auto Body

"Home town repair with home town people and great work what else do u want!"

"My 2012 Silverado 2500 had a ding/scrape down the side from a minor accident. They made it like it never even happened. Great communication and service. Would use again if needed and recommend to anyone else!"

"I called them and they told me it takes about 15 minutes to get a free quote. I work during the hours they are open so I called them and asked them if I could drop my vehicle off to them the night prior, allowing them to quote it when the time fit their schedule. At the end of the first day they called and said they couldn't get to it. At the end of the 2nd day when they still hadn't bothered to take 15 minutes to quote it, after I had left my vehicle with them for 2 days was enough to tell me they didn't want my business. Frohriep's body shop used to be THE PLACE to take your stuff for fair, reasonable prices and great customer service. That is no longer the case, sadly."

"There was a discrepancy between what I ask to have done and what actually got done and Mike called the police on me after he started screaming and acting like a lunatic while threatening me. I did not raise my voice, swear or give him any attitude I was simply stating the facts on what I was displeased with and could easily prove with a simple walk out to the truck with me that he refused. He refused because he knew that the job wasn’t done correctly and that I was right. He had no right to throw a massive childish tantrum we could of easily went our separate ways or he could of fixed it correctly. He did not charge me for the work but screaming and threatening for no reason definitely wasn’t in called for. Someone stole my trim piece off the driver side door with a knife scratching the paint and the box wheel wells had paint beginning to flake off. There was no noticeable rust yet so I was trying to stay ahead of it by getting the door repaired and the flakes taking care of before it started to rot out. They did not fix the scratches on the door at all minus what looks like a lazy attempt with a paint marker for about 25% of the scratches when we originally agreed on painting the door. Their claim was we only agreed to getting the adhesive off which was not true but they failed at that as well still adhesive on the door. I at no time mentioned the adhesive because it goes without saying you would have to remove the stolen trim adhesive to paint the door. The wheel wells exterior new paint is bubbling and popped already before it literally even left their shop on the driver side. There is a spot of debris under the new paint passenger side. They left the inside of the wheel wells bare to the steal and open which will turn to rust very quickly and rot out defeating the entire purpose of the work. They used spray tar when I wanted paint on the inside of wheel wells and didn’t even cover the problem area by staying two inches above the wheel well rim. They went over extreme amounts of road dirt under the wheel well with the tar and I’m assuming shop dust under the paint as well that’s probably why it’s bubbling and has debris under it. I called him on the way to the shop to drop off the truck specifically asking if he wanted me to wash the truck before I came in and what if any soap to use and he said don’t worry about it we always wash them before painting. I ran it through the auto car wash twice anyway on rinse with no soap just to be safe. It must of missed the interior wheel wells with the under spray at the auto car wash and I didn’t check when I was done but regardless he said “don’t worry about it we always wash them before painting”. The dirt was so obnoxious being a dirt road truck there is no way they didn’t see it they deliberately went over it. I gave him the opportunity to correct the mistakes after I went to pick up the truck the first time. Still having adhesive only partially removed and nothing done to the scratches on door and seeing all the issues with the wheel wells. Mike/Owner actually complained to me that to do the interior wheel wells he “would have to lift the truck all up and take the tires off”. Well of course you would? I couldn’t believe that was the excuse for not doing it correctly. How long does it take a professional shop to remove a tire? Mike said at the conclusion of the first pick up attempt that he “will brush over the interior area of the wheel well with primer but he’s not going to strip it all down”. So what that statement means is he is going to go over all the loose paint, dirt, and debris with primer that he knows as well as anyone with any basic knowledge of painting that it won’t stick. He than didn’t hold to his word again and used tar instead of primer. I ended up with bubbling and debris under new exterior paint, tar over spray on new paint and on cab and doors far from we’re it was used, tar in wheel wells over dirt and debris which will hold moisture, and scratches not removed from door, over spray on tires. Cheap tar used not paint."

"Mike and his crew do a great job and they care about their customers. We had Frohriep Auto Body take care of all the small dents, chips and scrapes on my wifes "electric blue" car. It looked fantastic and was color matched perfectly!"