Value City Furniture

"I have had my furniture for a year now. It's decent, I just do not think it was worth the price. I got large dresser that turned out to be extremely heavy, and the drawers were much smaller than anticipated. Although they do have a nice velvet lining to the top few drawers. The dresser did come damaged and appeared it was assembled in a sloppy way. The dresser comes assembled, if you get the mirror you do have to add that on yourself (I did buy mirror but haven't put it on yet because I am in a smaller apartment). One of the drawers I hardly use also broke after 11 months. The dining bar we received was the wrong color, but I never reached out because it matched our furniture better anyway. The images are from the day we brought it home. Again, decent, just not worth the high price."

"First I would like to say their customer service is great! My mother and I worked with Carrie and Walt and they were amazing. We ended up buy a beautiful bedroom set and couldn’t be happier. I will be coming back for living room furniture very soon."

"Nice, well laid out store. Easy parking. Friendly and helpful salespeople who don't hover and are pleasant to interact with. Excellent product selection and variety. Competitive pricing and compelling promotions. Clean restrooms. Only one point of caution: if you're getting a promotion such as free delivery, check your receipt and make sure you haven't been charged for it anyway. Seemed a legitimate oversight, but still a bit disappointing regardless."

"LOVE LOVE LOVE this store!!! I had a complaint about a sofa set I bought about a year ago that kept breaking. I gave them a call and was told to come in. Katie, Cary, and Emma are ANGELS!!! They helped me so much. They were all so helpful and understanding about my situation and took it seriously which I appreciated dearly. Katie was amazing to help me stay in my price range with great quality furniture!! Cary was amazing at helping me pick out my furniture and explaining the functions of the sofa. And Emma did a great job maneuvering everything to flow smoothly!! Definitely will be my go to store!! I will ALWAYS come back. I couldn’t be more grateful for the outcome that I got and all the amazing support. Thank you to the team!!!"

"WOW am I impressed. I have been scavenging around trying to find furniture for my new apartment and no one has been the least bit helpful except for when I walked into value city! Brendan was exceptional at lending help!! He offered all the best advice at all the right times. Give that kid a raise! Thank you Value City!"