Sally Beauty

"Renee was amazing! Very helpful, knowledgeable, and saved me money. Will be back!"

"I went in last night around 7pm looking for a certain curling iron and nail polish color. I had an associate named Renee help me and they didnt have the curling iron on the shelf and she literally started opening a shipment they had and found me the one I needed! And even though they didnt have the nailpolish I wanted in stock she literally got on her phone and started searching for colors comparable. Super customer service and she was just the sweetest! Thank you for your help!!"

"Sally's beauty has always been one of my favorite beauty supply places to visit. I didn't even realize this location existed until the other day. I'm normally not the one to mention things like skin color but from the moment I walked in the staff was up on me like white on rice. At first I thought they were just being very attentive but as I continued to explore and shop it was becoming more and more obvious that it wasn't attentiveness because the white customers were having to beg for assistance to ask questions and get the help they were asking for and then seemed to have 2 or 3 personal shopping assistants without even asking for one to put it nicley. One even acting as if I was tainting their products because I opened a nail polish to inspect the true color because as we all know it's not always the same color when you open it as it is through the bottle. She claimed I opened the seal but unless it was just Invisable there was no seal on the nail polish to break she just wanted to make me feel like I ruined it and now she must take it off the shelf. She acted very annoyed and was the least friendly of the bunch and made it obvious I wasn't wanted there or purposely trying to make me uncomfortable with all of her whispering to the employees in front of me the entire time of my visit. I'm assuming she must have been the manager or assistant manager. Besides the rude treatment of the staff because of the color of my skin I really liked the store but I would never go back unless it advertised it was under different management. Anyone who is against this type of thing I suggest find a different beauty supply to shop at. I really hope these women don't have children to pass on this mind frame and way of treating people it's very unpleasant and unattractive. That's the last thing the world needs is more people like that. The sooner that breed fizzle out the better. I pray for people like that although I'm not sure if it really does them any good I can only hope"

"After reading reviews about the Southfield location, I redirected to Troy. Friendly service, the products I wanted were in-stock and wait, on sale!"

"DISGUSTED WITH STAFF. The products and pricing are amazing! But I went in there this week to get products I get frequently. unfortunately, i listened to advice from the lady cashing me out about a product I should mix in. WELP when I executed her advice a TON of my hair burnt off!!! I have NEVER had this happen!!!!! When I went back in to talk to her (same lady. tall, long platinum hair) about it. she was rude, had a very -oh well- attitude. She was NOT helpful AT ALL. MY HAIR BURNT OFF. YEARSSSSS of doing my own hair, I've NEVER had a issue, till I listened to that woman."