Talbots

"Nice classic and contemporary style clothing. Employees didn't acknowledge my visit."

"We live in Michigan and went to the mall in Mishawaka to find my daughter an interview suit. The mall stores including large anchor stores had NOTHING!!! Saw Talbots on the way to the mall and circled back to shop there. When the saleswoman asked if we needed help (the first all day) I desperately replied “yes!” She was WONDERFUL! She immediately showed us very appropriate blazers and quickly assessed my daughter as a petite. Only shopping in juniors sections, my daughter had not realized she could get clothes for her body type and was overjoyed. We found a blazer then were shown pants with several options. Again, a great experience having options for size and style. I do wish I asked the saleswoman’s name. She made both mother and daughter feel comfortable after a very frustrating day. My daughter feels confident in her suit and this will make at least one anxiety about interviewing go away."

"a lot of clothes, but not much that I would be interested in. nobody greeted me, but there were only two employees in the whole place"

"Clothes are well made but I mostly buy cotton tees. Last batch of tees I bought shrunk 2 inches in length after delicate cycle wash and low heat tumble dry. The one-star review is for the Mishawaka store. I have shopped here several times over the years. The store is rarely stocked with all styles, and is generally missing many colors with limited plus size availability. I went to the store Saturday before Memorial Day to exchange some online purchases. The 2 associates never acknowledged me. I even walked right past them to get to the fitting rooms. They kept their backs to the rest of the store the entire time. Another customer walked in as I was leaving. I ran into her 2 minutes after I walked into J. Jill. It's just a guess but I suspect she also couldn't receive any help so she decided to shop elsewhere. After washing and drying my J. Jill cotton tees, I am converted. Better store selection, better color selection, better customer service, and the tees didn't shrink. I probably will buy suits online at Talbot's but that's it. I can find everything else better at other stores."

"I recently changed careers and needed a wardrobe update. I shopped both in store and online and had a very positive experience. I was able to get all the foundation pieces I needed. In store the associates were very helpful. The online store was easy to navigate and shipping was easy to track."