Courtyard by Marriott Detroit Troy

"This is a very unusual Courtyard, they only have one elevator that happened to be far away from my room. To me it looked more like an apartment complex than a hotel. Got to my room and there were some long hairs still in the sink and then at the desk area. Went down and got some creamers at the coffee bar for my coffee and when I opened them they came out almost solid and soured smelling. Went to go get some ice and the machine was out of order. Needs some renovation here for sure. People were friendly but would not stay here again. As someone said earlier I just didn’t feel real safe there."

"Stayed here two nights this week for work. Hotel no longer does daily housekeeping. Plus the room had no lotion bottles, no tea bags, and half the USB ports to charge my electronics would not work. It seems the hotel was renovated but the amenities in the room were taken away. Disappointed seeing the price keeps going up for these standard hotels."

"Housekeeping left the door propped open for 7 hours and still never cleaned the room. Front desk asked me if I was sure I hadn't propped it open myself, which may be the dumbest thing I've ever heard. Canadian hockey team took over hotel, running and banging and screaming through the hallways. Front desk did not move my room upon request. Team left hallways and stairs a mess. Only one elevator in the building. Rooms were clean and location is close to interstate, restaurants, gas, and shopping. 10/10 do not recommend since guest safety and privacy are not paramount to the staff."

"We came to town to meet friends for a special event. Great service as we expect from Marriott brand hotels. Clean and quiet room! You keep us coming back!"

"It took about a month for me to decide to write this review, why you may ask. Just busy, and was debating is it worth the bad review. After thinking back to the manager on duty response to me when the person at check in was concerned what I found was disheartening and not what you expect from a Marriott especially not one who has status with Marriott. I found ants in the room and around the trash the morning I got up. Now, i saw a couple at the desk I was working the day before, but considered the sliding glass doors it’s expected, but waking up to them was a whole different story. The bed was comfortable. There was dust on the fridge. Now back to the ants. When mentioned to the check in rep she was surprised and said let me get the manager. Keep in mind I stayed the night. The manager came out I showed the picture of what I found, and she stated to me, what do you expect me to do. I was floored, and all I said was I guess nothing just wanted you to know. The fact they didn’t even say we’d look into it and thanks for bringing it to my attention was flooring. The check in rep at least stated that’s not good let me get the manager. So word to wise, think carefully before staying here. If it wasn’t for the comment and reaction, and thinking it was a one off incident I could have stayed again, but defiantly not now."