Whitehall Cottages

"Do not stay here. Extremely disappointing and poor customer service. They charged me for a room that I was never able to use. They never sent me access info., never returned my calls/voicemails about gaining access, and then when I showed up on site - no one was there to assist. I've called and requested a refund for the room for weeks, and they have still not granted it."

"Wow, and not in a good way. I walked in the room and could have fallen down. The floor slopes downward as you walked in, almost to where I lost my balance. The door to the room had a half inch gap allowing in light and noise. There was a hair in the sink from someone’s private parts! The shower door didn’t close completely. The television connection kept disappearing for no reason. Room #6 is so small, I could have stretched out across the width of the room and touched both walls. On the website it showed two beds and I only got one. My son couldn’t stay with me as planned so he had to find different accommodations somewhere else, which made the cost of our stay more than double what we intended to pay for a one night stay. If you like closets, forget it! There is no place to hang up a suit or even a t-shirt! Oh, a comfortable bed."

"It was a little musty from, and I don't think the cleanliness was great. Snacks on the shelves, food in the fridge, shower door broke, bathroom window was not locked well, chair at desk was broke, shower door broke. You could easily hear your neighbors. Wasn't really impressed"

".My best girlfriend, and I stayed there July 15 and 16th. My biggest complaint would be the bedbugs!!! My girlfriends body was bitten from head to toe! There was an infestation on her side of the bed. Not to mention that. Yes, the pictures on the website are deceiving. The inside of our room needed an update badly. Also, did the outside of the building. There was a porch attached to our room that was run down. The floor was on a slant, and the door was a rickety old aluminum door. The floors were so dirty that I would not walk barefoot. I don’t think they had been cleaned in a couple months. no little toiletries or snacks in the cupboard. No coffee pot, and the inside of the microwave was dirty with dried food . When we try to get our money back regarding bedbugs, he kept giving us the runaround for two weeks! He would either give us excuses or not reply at all. Overall, I would give this place is zero."

"Would recommend! We were in Room #2, which was cutely decorated. The room is relatively small, but it's all you need, especially if you'll be out exploring during the day. Loved: - Spotlessly clean - Great location - Quiet guests - Books in room - Snacks in room - Water bottles in fridge - Self check-in - Overall vibe - Box fan (in addition to AC unit) - Value for cost Suggestions: - Coffee maker. Even one of those little single cup makers would easily fit on the desk or in the cupboard - Scraping the popcorn ceiling. The ceiling is low, so we kept bumping it when changing or stretching, and little "puffs" of popcorn would come floating down - A chain on the door. While we felt safe, smart locks are hackable, and any hotel room would have a chain lock in addition to the deadbolt"