Britts Bow Wow Bed N Biscuit

"Britts is the only place we will leave our Roxie. She gets so excited when we pull up to the office. She loves her stays there and we love not having to worry if she is being taken care of. Thank you for loving our Roxie and always taking such good care of her."

"I have utilized several pet boarding facilities. By far, Britt’s Bow Wow is the best.They kept me updated on my pet’s progress, and went over and beyond to accommodate my needs when my flight was delayed. I cannot see myself using anyone else now that I have experienced their level of care!"

"Took phenomenal care of our cat for 2 weeks and handled international shipping spectacularly. Airline had a strike the day our cat was to arrive. They had an agent meet out cat, ensuring he was taken care of, and they met us next day at our vehicle. I was worried my cat would be sick and scraggly looking and angry. He looked healthy and was happy. The transition for him has been so smooth. Cannot say enough good things about this business. Thank you for taking such exceptional care of Goose!! ❤️"

"I booked 3 months in advance and they lost my reservation, never put it in the system even though I have a call record of the reservation and they basically told me too bad, they have 50 dogs for spring break and are completely booked. The owner never responded to my calls and emails just told the girl at the desk to tell me they're full. Unprofessional, unacceptable, and very disappointing. So much for my 10k vacation that I cant get refunded now because all the kennels are now booked. Dont book too early or they'll lose your reservation, better yet don't book at all. I'm considering my next steps."

"They don't even deserve a 1 star rating. We dropped our dog off Friday night and picked him up Monday at about 330 PM. As I was leaving the building with my dog, I noticed there was a bloody spot on his neck. First of all we never received a call saying he was hurt or there was a problem. Second they take off their collars while in the kennel so they had to of noticed before he was brought back to me. They said it looked like an allergic reaction to a sting or his food, so they gave him 3 benadryl which did nothing after over an hour. We then took him to the Animal Hospital, and the veterinarian discovered he had a hot spot from being over heated. The vet had to shave the area and give him the cone of shame, as well as antibiotics totalling almost $400. On our way home from the vet Renee called, and made several excuses for what happened. Which is also when we discovered they only use air conditioners when the ventilation system isn't working. Using only fans blowing around hot air. We will never be using this facility again. Our dogs health and safety was not their priority."