CVS

"Denied looking into my aunt's insurance situation so she could have her meds on time, was told she had to pay when really she didn't, she had to wait days without meds, cause the pharmacist didn't want to do his job and do as the customer asked which just meant check the insurance, called into the store, and the lady that answered NEVER apologized or acknowledged a problem. Just started pecking at the keyboard and then said oh wait, there is a zero pay for this med. Well sir/Mam if you don't take the time to listen to the people who patronize these stores you will find yourself store less. People will stop shopping here. My aunt had to go without her meds cause someone didn't want to listen, ALL cause he didn't listen though. We asked him to rerun the insurance information. That must've almost took him out to take one more step to help someone. Moving my information immediately."

"The pharmacist are the rudest people I have ever met in my life & they are ALWAYS rude. why are you mean to sick people?"

"I have tried to patronize this store on many occasions. Today I went into the store for a cold ginger ale. Not a single one of any kind in the cooler. The cooler is Never stocked, I live right behind this cvs in a senior building. When I moved in it was a hot month July! My neighbors warned me Not to waste my time with the cvs in the community! But, I didn’t heed their warnings and Now I’m getting tired of going into a store that has nothing I need. Who is the manager? He/she should be terminated. Vaccines were not available there I had to drive to 10 mile for a flu, RSV vaccines. This is pitiful especially for Southfield residents who live by and make the bad decision to stop by CVS"

"Flu shot today - pharmacist is personable, pleasant, helpful, effective … very satisfied with customer service"

"I’ve gone into this store and had my 2 shingles shots and tetanus injection. The nurses that perform the injections are phenomenal. There’s a tall black woman that wears glasses that is extremely angry that she’s alive, she has a scowl on her face and has an extremely nasty attitude. Is there a score less than zero? I ordered a pick up order on Saturday July 1, 2023. I get a text today to say it’s ready for pick up at 8:17 am July 3, 2023. They don’t open until 9:00 am so I assume for pick orders the turnaround time is 48 hours. I won’t mention the phone calls I made to the store and the ignorant people that responded. When I didn’t receive notification of my order. This store has some very serious issues."