Wendy's

"Ever since 2020, this Wendy's has gone downhill. The food is just fine. The service to get it is unacceptable. It's hard to blame the staff entirely, but the problem is a staffing issue. Over the last few years, the management must have decided to live with minimal staffing. Because of this, the time to get food is unacceptably long. Anyone who's been here knows that if you pull up and see 2 cars at the drive-thru menu, you are going to wait about 30 minutes, and you might as well drive away. And if you want to bypass it and try to walk in, the staff may lock the doors at any time of the day. They've already stated they lock up if they don't have staff, and it's frequent enough that they do it across all business hours. I've seen it locked up as early as 1 pm. The drive-thru monitor has continued to show an error message for more than a year now. The interior is worn and aging. They cannot competently process online orders with in-person orders. Everything about this place shows the owner's intentions: to run it as cheaply as possible, invest nothing into it, and serve any customer willing to wait. There is an Arby's and McDonalds nearby, pretty much walking distance. Unless you hate their food, just go there and avoid this mess of a Wendy's. If you value your time, you shouldn't come here."

"Good service and the food was good. Always clean at this location as well which I like. Manager Katie and employees were helpful and friendly. Seems like there are more employees and operating much better than prior months."

"I sat for several mins this time thinking they must have closed at 6:00 again and didn't bother to turn off the lights. only to find one guy out front smoking and 2 people on their phone no ear piece by the drive through. when I stop and asked are you closed? Oh we didn't know you were back there. Obviously, this must be the first day they've ever been open. Another time it was 6:50 pm and they had already turned off the frosty machine to clean had only hambers because they didn't want to make baked potatoes up. because there was only 2 of them working. Earlier this week they closed at 6:50. They need to just close this place. I would be scared that the food was out of date by how Little they are open"

"It is listed as open during this time, but there are so many lights out, I wasn’t sure if it was still in operation. When I pulled around to the order menu, no one responded through the speaker after many minutes. The ordering screen displayed a blue screen error. There were at least two employees at the order windows when I drove past though"

"30 minutes, not an exaggeration, in the drive thru this afternoon to get the wrong food twice. No apology, no explanation, nothing. Absolutely terrible service and I GM a restaurant myself. We only got two meals and could’ve went out to eat in the time I spent in that drive thru line."