Subway

"I ordered directly from website for delivery and was given the wrong food. I did take the order back to the restaurant and explained that I had a delivery order and presented a receipt the employees gave me a hardest time wouldn't refund me for the order and blamed me for having the wrong order the entire time my correct order was sitting on back counter I was upset so I asked to have my order remade they refused to remake saying they are loosing money by remaking my food I have never been treated so poorly and will never eat here again the lady also told me its not their responsibility to check the orders out for delivery I ask to speak to a manager and they refused to call one customer service is beyond poor my food was old soggy and nasty! Worst subway and employees ever!!!"

"Did this place changer ownership or something? It used to be good but went severely down hill. Beyond rude and skimps on veggies like it's made out of gold. Cmon do better"

"Rude is an understatement. Two horrible experiences in a row. Worst Subway I have been to in my life (I’m 43). The first: arrived well within the advertised operating hours; open sign turned on. As we opened the door, the man behind the counter said he could not help us because he was on his lunch. The second: we walked into the restaurant as the only two people there. This time there were two people behind the counter. We approached the counter and stood there awkwardly without any gesture or words spoken by the staff. It seemed like it was up to us to tell them what we were there for, and to begin the ordering process. We tell them the two sandwiches we want; the bread and the proteins. On the second sandwich I couldn’t understand what she was asking me, so I kindly re-stated it with better diction for a second time. Then she asks me questions again still talking about the protein… I was trying to order steak and cheese similar to their Philly, I decided to just make it more simple and ask for the Philly. She then proceeded to lecture me about how to order the sandwich. As I continue with good patience and just listen, her coworker jumps in and tries to help explain her lecture. The sandwiches had the very bare minimum of each topping one could expect. We ordered very basic sandwiches with one topping each."

"New Indian owner is supper cheap. He complains that is not making enough and skimps on everything. Meat is less than any place ive gone. Does not put much veg on the sub. Tasted mostly bread. The Lettice was brown from lack of customers eating it or he is not rotating. Hopefully he sales to a new owner. Might be a little further but the subway on beck rd fills the sub. CYA never see me at the novi rd one again"

"Whenever I visit the food seems fresh. My only issue is that when I order online my portion sizes are noticeably smaller then when I visit this location in person. My guess is my online orders have the more traditional / standard amount of toppings. But when I am there they are more generous."