McDonald's 5631 Byron Center Avenue Southwest, Wyoming, MI 49418

"Lobby was closed, fries were cold and nasty, so we had to go back through the drive-thru. The teen working the window/handing out food wasn't in uniform or friendly/competent. Our burgers were sloppily made. Overall thus visit was a disgrace to the golden arches."

"I know we're talking about McDonald's here I'm reviewing the Byron center location only at the time I was there. First, I'm waiting at the speaker not getting any service. A car pulled up in the other lane and got serviced before me, I shrugged it off as a mistake. I then waited at the window for a while while they were trying to get the ice cream machine working, figured well that's an equipment problem. No big deal. The problem is the only word I heard the whole time was the word What??? They handed me the wrong flavored slush for my children and I simply told them I ordered the Sprite lemonade slush. I was giving a little bit of a harsh what Repeated myself. They turned around the window shut. When they came back to the window with the right slushes and had them to me I said thank you Still not a word. Nothing window shut I said you're welcome. Have a good day Looked up and saw them laughing. Not sure if they heard me? Normally I would expect. Hey sorry we had some problems with the machine or at least a word or two during customer service. If my whole drive thru experience is one harsh word, I would rather use a kiosk. Anyway, hopefully their day gets better :)"

"Their hours are a lie! It states they are open at 5:00 and drive through at 4:45 a.m. we pulled up to the drive-thru at 5:45 a.m. The menu board was lit up. Lights were on and the restaurant. But no one would answer the intercom. After a good 5 minutes of sitting there we left!"

"Wow. If you want a raw burger and potential food positioning, come here. I'm glad I cut the burger in half first other wise I wouldn't have noticed."

"Had a coupon for a $1 Big Mac, so I got that and their Crispy Chicken Sandwich. I was disappointed they didn’t have grilled on the menu anymore . Their Big Mac sauce isn’t as good as I remember (last had one 15+ years ago) and there’s too much bread. Crispy Chicken Sandwich desperately needs a basic sauce of some sort. Was crispy, but so dry without a sauce. Overall? About what I expected from McDonalds since I am definitely not a regular lol but figured I’d see if they got better."