Kroger Pharmacy

"Tried to use the handicap scooters and none of them work. Employee said they haven’t been working. Awesome"

"My dad is on his DEATH bed, and needed a medication quickly, and they said it would be ready in 30minutes- when we arrived there, they said they did NOT have it- and it wouldn’t be available until tomorrow. This is 100% unacceptable. If we wouldn’t have been lied to- we would’ve kept calling around to get the prescription filled. Your negligence led to suffering."

"Waited in line @ drive- thru mid-day 12/7 for about 15 mins. with 2 cars ahead of me. The car just ahead of me waited a long time & I thought he was being served. He finally left & when he did I realized he had not been helped. I pulled up with no response from the box after waiting several minutes.Turns out they had CLOSED for lunch.There is no sign on the box that they do this & people comong thru waiting & waiting. What kind of business does that to their customers?!"

"I see why this place has a horrible rating. They were giving me meds and change and receipts with no bag in the drive thru tube. Just a mess. Then today the rude person working the drive thru didn't provide a closing once I had my meds. Like, take your meds and get outta here. If it happens again, I'll just take my business elsewhere. Too many pharmacies to put up with nonsense."

"Called to check on a prescription being filled for my breakthrough pain that my docs ordered before 9 am. It’s almost 3 pm and I still haven’t gotten my normal text that it’s filled. I just had surgery and I’ve been in unbearable pain since 6 am. The phone rang for over 20 minutes with no answer. I eventually hung up and my husband had to go pick up the prescription and wait for them to fill it in the store. This pharmacy is terrible and I will be switching to somewhere else. I get that they are short staffed but it takes less than a couple of minutes to speak to someone on the phone. Half the time the staff is rude. And I never go thru the drive thru anymore because the last time I tried that I was in a line of 6 cars 30 minutes before closing. When I finally got to the window it was 6 minutes past closing and they shut the blind and called over the speaker system that they were closed. I told them I’ve waited in line for over a half hour and they should serve the people that were in line before closing. I got sent away. Terrible customer service.if I could give zero stars I would"