Strader's Garden Center

"I went here for soil but there were out of almost everything so instead I purchased a Nephthytis, Alocasia Silver Dragon and a Snake plant. Brought them home and went to start wiping them down (I like to gently clean the dust and dirt off of new plants I acquire) and upon doing so on the first plant (alocasia), I spotted the dreadful mealy bug under one of the leaves. Checked the second plant, more mealy bugs and checked the third briefly and saw male mealies flying around the leaves. I understand that these things happen sometimes but I feel like inspecting their plants is within reason and could at least prevent the mealy bugs from infecting a bunch of others too. Super bummed because they do have a good variety and I was excited about the ones I picked out. The lady at the register who was not friendly at all, either day I visited. I went back the day after I purchased the plants to return them because I have a lot of healthy plants at home that I didn’t want to risk infecting. The cashier called for the manager and she was also not friendly at all. I told her what happened and she said nothing to me, just began pulling the plants out to inspect them. I had cleaned the first one off already so I assumed there might not be any on that one, I left the mealy bugs on the nephthytis and I didn’t bother thoroughly looking at the snake plant because I saw males on it and it was sitting next to the alocasia on the shelf. She did issue me a refund but there is no warranty on house plants (per the receipt) and she seemed very reluctant to issue me the refund so I wouldn’t count on any sort of assurance from this place if you buy plants from here and take them home. Regardless of what is wrong with them. Inspect your plants thoroughly from here before you decide to purchase to avoid the same experience I did."

"You have the nicest plants and usually nicest staff. Went to buy plants today. But the sales person didn't have time for a question? One minute of random kindness can make your Day. One minute of rudeness can ruin your day. Don't know when or if I will be back. Update ----! I have been back since then I went to find they still have the nicest plants! So no worries somebody just had a bad day it was a good day when I was back there!"

"Went here to look for air plants. They had plenty and new ones getting in packed. Bonus points for store cat who is super cute and kind. They have a few treats to my dog who goes in with me too. Otherwise place is very clean and organized. Prices are good too."

"Very disappointed in this location after spending thousands and thousands of dollars there over the last few years. I brought this flower home Saturday the next morning it looked like this. Called and no one called me back. Stopped in & spent another $300 today on additional flowers & the general manager would not even come out & talk to me. In fact the woman that helped me was pretty much like "sorry about your luck you should have brought the flower in" However, I was planting this and many other flowers & just decided to plant something else there instead & threw it away. I took a photo in & showed them along with the receipt. The very receipt that showed that I spent hundreds of dollars on that day as well. These New Guinea impatience cost me only $20. I'm not upset about the money, I'm upset about the lack of common sense applied by the employees at this location regarding this transaction. Very bad optics I must say. I brought in a receipt that indicated I spent hundreds of dollars last Saturday, today I spent hundreds of more dollars. The general manager would not even speak to me about a flower that perhaps cost them $3 but stands to cost them thousands in future revenue.. I will definitely be going to Oakland Nursery & Hoover Gardens from now on for personal & business purposes. This is the first review I have ever completed. I am so irritated that I had to do this and make a whole "thing out of it". I own a small business &, I would imagine that Straders was a small business at some point as well."

"Had a fun little trip to start our (her) herb garden this summer. Couldn't track down the citronella geraniums (helps keep the bugs away from our patio), but someone working there knew right where to find them! Beautiful place with beautiful staff ❤"