Gilbert True Value Hardware
16 East Main Street, New London, OH 44851
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 4:30 PM
Sunday:
Closed
Photos
Location & Phone number
16 E Main St, New London, OH 44851, United States
About the Business
Gilbert True Value Hardware is a trusted institution located at 16 East Main Street in New London, Ohio, United States. As a hardware store, home goods store, locksmith, and general store all rolled into one, we offer a wide range of products and services to meet all your home improvement needs. From tools and building supplies to home decor and key cutting services, we have everything you need to tackle any project. Our knowledgeable staff is always ready to assist you with friendly advice and expert recommendations. Visit Gilbert True Value Hardware today and experience the convenience and quality that sets us apart from the rest.
Reviews
"Always helpful. NEW LONDON SO LUCKY TO HAVE GILBERTS"
"Love that a few of this small hardware stores are still around. The staff are always welcoming and helpful."
"What do u need? They most likely have it! Not only can you find the tools/ hardware needed, you're met with a beautiful staff who is eager and willing to help with any debacles you might have. They know more than you will ever imagine. Small Town, great people who are always willing to help anyway they can!"
"I went into the store a few days ago to quickly purchase wristbands for an upcoming event in town. I decided to take my kids in with me knowing I only had to go to the front cashier.With them being small children they were very curious about the Christmas figurines. As they were touching them I would ask them to put them down. I was clearly a little overwhelmed and completely regretted taking them inside. As I was trying to get them away from the harmless keychains, the employee at the front desk repeatedly said "quit touching that" it made me feel embarrassed as if She didn't see that I was already having a hard time. She could tell I wasn't allowing them to destroy the place and I was trying my best to have them under control without making a scene. I have n She wouldn't even give me a smile or a hello. It was a very odd experience."
"Very rude and unprofessional employees. I called ahead to verify the closing time. I was told 5:30. I arrived at 5:10 and needed to get two gallons of paint mixed. Rude employee told me it was "too late" to get paint come back tomorrow. I was also planning on buying several other items but I left with nothing and will not be back. If you are open until 5:30 you should service the customer up until 5:30. I have been there a few other times and have found the store to be a complete mess. The layout is pathetic and items that are supposed to be together are scattered throughout the messy store. Employees have never been friendly and you get the feeling that you are bothering them by making a purchase. One more thing. I get ads from them about once a week and every time I have tried to buy something from the sale ad they are "out of stock" with no offer to order me the items. Save yourself the headache and shop elsewhere. This place should be closed."
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