Dimo Espresso Services

"Dimo Espresso service did an excellent job of fixing my vintage Ascaso machine in no time! So grateful for Pavlli’s expertise. Highly recommend to anyone with a love of espresso. Grazie mille!"

"Gaggia Coffee maker repair was quick and easy. Dimo is very knowledgeable and shares freely. I feel professionally trained! My coffee has never tasted better!"

"What a great experience! My Saaco Exprelia Evo was a gift from a friend. Dimo espresso services was fantastic! I was expecting it to take awhile for the repair but Pavlli had it fixed and looking brand new in no time at all. I highly recommend his services! I will definitely use him again! A+"

"A friend recommended Dimo Espresso after my 14 yr. old Saeco Easy needed repaired. I shipped the machine to Pavlli, and after his quick fix, he shipped my machine back ready to grind and brew. After about two weeks (round trip shipping involved), I was enjoying my morning espressos again. After spending hours trying to solve the problem, failing to find someone local who knew of the brand, and not being satisfied with the response from my region's Phillips service office, I am thrilled and ecstatic to have found someone as knowledgeable and professional as Pavlli. Thank you!!"

"We are so lucky in the Cleveland area to have an espresso-machine technician and expert! We had a Jura Impressa S9 that lasted (with a couple repairs we did ourselves) 13 years. When it recently stopped working and didn't respond to a new thermal sensor and thermoblock cleaning, we originally thought we'd ship it to a repair outfit (Parts Guru in Pennsylvania) for diagnosis and fixing. Problem was that the safe packaging and shipping was going to be a hassle and expensive — and a real gamble (given the $250 service charge on top of safe shipping) if the machine CPU was ultimately to blame. So we called around our area and found Pavlli ... loosely boxed our S9 and drove it out to Mentor (where Pavlli operates his business out of his home) and had him test it. Ultimately it was our S9's CPU that failed (we think because of some brownouts and power surges in our neighborhood this spring) ... Pavlli did not charge us for this diagnosis and sold us a new Saeco Royal super-automatic we wanted at a price that was lower than anywhere on the Internet. When we went to go get our new Saeco, Pavlli unboxed it with us and walked us through the initial programming ... even making a couple sample espressos ... and ensured we understood all of our new machine's features and modes of operations before taking it home. What a delightful experience. Thank you, Pavlli."