Goodyear Auto Service

"I just left the Goodyear store in Wadsworth. You should be very disappointed to know that Eric, who appears to be the service manager, is very rude and unhelpful. The way he speaks to customers is awful, it’s like he doesn’t want to help them and he certainly doesn’t want to put any extra effort in to helping anyone. I witnessed this with his phone calls and in person interactions, including my own. The one guy that came in was treated like he was a huge inconvenience. I have a tire with a hole in it that was denied replacement by my fleet company because Eric didn’t include tread depth, which of course he blamed on my fleet company. The last several experiences I’ve had at this store have been unpleasant since Marty left."

"Always do a great job with my oil changes, very friendly employees"

"Went to get my two right tires fixed. One was flat and the other was only 20 PSI after just putting air in the tires with the tire light on. Got my car there around 8:30, the guy at the front desk said that it wouldn’t be looked at until at least 3 in the afternoon, it was done by 12:30. Excellent service and didn’t expect it to be done that soon. I’m rating 4 stars instead of 5 because the only complaint I have is the fact that the guy at the front desk didn’t seem like he wanted to be working. Other than that, excellent service and as soon as I went out to my car and started it, tire light went off right away"

"I am so happy with this team's work on my car and customer service. Thank you to the whole team working today! Everyone who assisted us was very polite and helpful, efficient and professional. I had some brake work done, a parking cable replaced, a couple belts replaced, and a bar replaced. The repairs were done MUCH faster than I anticipated. A different auto repair shop had previously quoted me an arm and a leg to fix my VW's parking brake problem, and told me it was a complicated problem that would take a whole day. Everything done in less than 4 hours. And I am guessing they are extremely busy due to an impending storm. The repairs were done affordably, and something I thought needed replacement was in good shape, they were honest and thorough explaining the work. I will be happy to bring my car back, what a great team of people who helped me today."

"Staff was very friendly and helpful. I had come in from out of town for a tournament and had a puncture on the highway. They confirmed my fears that it was not patchable. Even though they were running short they were able to squeeze me in between appointments and get the tires replaced before I had to be back for the teams last game. I truely appreciate the help and quick service."