EMS Used Car Dealership

"I strongly recommended buying from Michael Ray auto group. I bought a 2016 Ford Escape from them a few days ago. Working with their team was the best experience I’ve ever had buying a vehicle. They are a great team and are willing to go the extra mile to make sure your satisfied. My husband and I felt very well informed. We live over an hour and a half away and we have traveled quite a bit to look at vehicles and in the past most times when we arrived at other dealerships the vehicle was not what was described. Michael Ray auto group described the vehicle very well and it was exactly what they said. They are a very great team with a lot of nice vehicles and reasonable prices. I’m so glad we purchased our vehicle through them! Also they are very helpful with service for their vehicles if there’s a problem with the vehicle they have a great service team. We had a seal on the vehicle that needed replacement and they got us in fast and took care of it. Thanks again guys. Your awesome!!"

"Excellent customer service and pricing! All the sales staff were "no attitude - no pressure" folks. We really liked how they treated us - they even let us take the car for a spin by ourselves! They were also great in providing us a great deal!! My husband and I took 5 months to find the right car (a 6 cylinder sedan). We visited many dealers and test drove probably 8 cars. Michael Ray Auto Group by far was the easiest to deal with AND they gave us the best deal! We also traded in our car with no issues!!"

"The absolute best experience I have ever had buying a car. Kenny took all the car buying stress off me and he handled it all!! For once I was able to be excited about buying a new car instead of being so stressed out! I could not be more pleased with the customer service I received! I 100% trust this company and their all such great caring people! My car is amazing and I love it! I can't thank this company enough for putting myself and my kids in a nice, safe, reliable vehicle! Thank you!"

"I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art and Ken!"

"This dealership has impeccable customer service. My daughter bought a car yesterday and it was an easy process. Juan, both Ken Jr. & Sr. are impressive professionals. They know how to treat their customers like they matter because we do! Today I find many who treat customers as if they are doing us a favor. These 3 were a breath of fresh air! So far really good!"