AAA Tire & Auto Service - Troy

"Darrel has written up service on three of my vehicles and I have been quite happy with all of the repairs. While my wife drives a newer car but our other two vehicles we have are very high mileage Hondas. They are in good shape but at an age where major components will go from time to time. The highlight was when we had some major work done on my daughter's car. Not one month later we set off to Virginia Beach from Troy. We drove there without incident and full confidence in the repairs that were made. Credit Honda or AAA, but we drove a 2009 Honda with 300,000 miles to Virginia and back with no problem. Most recently, and the repair that prompted this review. I thought my struts were shot on the back of my newly acquired high mileage Honda. After they investigated, they found the struts to be fine but some other issues that needed addressed. I know more than one shop would have done the struts and sent it out the door. AAA didn't. They investigated all concerns, found the root cause, and did the repairs. I love my old Hondas and it's good to have a service center that helps me keep them on the road and in good shape. Thanks, guys."

"I took my car to the dealership and had an oil change and a few other things I asked him to check my air pressure and I verified it with three people when we were finished and found out that it hadn’t been done so I pulled into AAA and Troy it was raining and Tyler was so kind to come out and check my tires and fill them up because Beau Townsend in Vandalia Ohio did not do their job well. He was so kind and generous to assist me. I was just so happy to find someone that was so willing to fix my problem without hesitation thank you Tyler so much!!!!"

"I went to Valvoline first but forgot they mostly only do oil changes. They couldn’t service me for the rest of the items on my Honda’s checklist. I needed service fast because we were going out of state on a trip. They were able to squeeze me in last minute on the same day as my Valvoline service. They had excellent customer service. They communicated well via text and even stayed later than hours to get it all done. I couldn’t have gone on my trip without them! Plus, my membership was upgraded and saved even more on my service. Next time I’m going to AAA for all of my Honda needs!"

"My wife took her Jeep Cherokee here for an oil change. They saw a woman bringing in a car for repairs and decided to rip her off. They convinced her that she needed to Flush her brake fluid and that it was overdue and dangerous not to do so. She agreed as they scared her about the dangers saying she may not have brakes that work when she needs them. There was nothing wrong with her brake fluid. I don't know if they even bothered to change it or if they just took her money for nothing. All they saw was a woman they could take advantage of. Shame on them! By the way, if they had bothered to check, the maintenance schedule on that car doesn't recommend a brake fluid flush--- EVER. They made the whole thing up just to get her money."