Smith's Pharmacy

741 2nd Street, Portsmouth, OH 45662

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4.3 23

Hours open

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Hours open

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

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Location & Phone number

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741 2nd St, Portsmouth, OH 45662, United States

740-354-5622

smith-drugs.com

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About the Business

Smith's Pharmacy is a trusted health institution located at 741 2nd Street in Portsmouth, Ohio, United States. We are your one-stop shop for all your pharmacy needs, offering a wide range of prescription medications, over-the-counter drugs, and health products. Our knowledgeable staff is dedicated to providing exceptional customer service and personalized care to ensure you receive the best treatment possible. Visit us today and experience the convenience and quality service that Smith's Pharmacy has to offer.

Reviews

rekabb1:

"Had my medicine when other pharmacies didn't because of shortage. They were very fast and courteous."

1 year ago

Tammy Madden:

"I am reluctant to write my first ever bad review, but there's no excuse for this lack of professionalism. I was having no luck getting a certain prescription filled at the pharmacy that I normally use. I called 7 different pharmacies with no luck. When I called Smith's Pharmacy on 2nd St in Portsmouth, OH, the gentleman who answered the phone told me that 'yes, they did have the medication'. I asked if he was for sure that they had it and that they weren't in danger of running out before my provider got the order in. But again, he assured me that I would have no problem getting it. I contacted them twice before my provider actually had time to get the order in. Then I finally had to go home after a very frustrating, disappointing day. Later I called to see if they received the prescription and filled it. The man who answered told me I'd need to speak to someone else. The lady who then spoke to me said my provider did call it in but they didn't have it. I told her that a male employee assured me that they did have it. She said she was sorry but again 'no, they don't have it'. A couple hours later, I did get it filled at Rite Aid in Wheelersburg... which provided exceptional, expedient service. And by the way, they received my phone number and insurance information from my provider so they messaged me AND had it ready and waiting when I got there. So Smith's could have called me to notify me of their misinformation and shortcomings, but I suppose their riveting personal conversations on company time were more important than giving satisfactory (or even marginal) service to a new customer."

almost 2 years ago

Brandon Hurd:

"Have to say best, most friendly customer service ever"

almost 2 years ago

Eli Allen:

"Called to ask about transferring a prescription and was placed on a 15 minute hold. When I asked what the after insurance cost would be I was told that they could not / would not tell me until I transferred the prescription to them because "everyone's insurance is different." Since my insurance is very very common I asked what an existing customer with this insurance would pay for this prescription, and again was told that they would not provide a price, but if I would transfer the Rx to them they would call me back."

almost 2 years ago

Mark Spradlin:

"Friendly and always helpful. Never had a problem with them"

almost 2 years ago

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Smith's Pharmacy

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