Kroger Pharmacy

"Pharmacy drive through closes before their actual closing time, even if you're sitting right there in your car at the drive thru. It's ridiculous to not be open during your posted hours of operation. They said it's so they don't get a line. I can understand not letting people get in line after the closing time but it was ten minutes before they close."

"Just made the switch to Kroger pharmacy and they were super helpful and amazing. I do not have insurance right now for a small amount of time and the person at the pharmacy was able to help make my prescription affordable! Everyone I interacted with was super friendly. Very glad I made the switch."

"I realize that ADD meds are controlled in Ohio. However, at Kroger's, I used to be able to get it 5 days in advance. The first half of last year, I started getting pushed around by the staff here. Since my doctor sends the prescription electronically, I'm able to go and ask the pharmacy staff to start working on it up to 5 days in advance. Last year, they started saying that they couldn't fill it until the date put on the script by m doctor. I got frustrated by this. After a few times of this, the staff member called me out on my frustration. I had one more script at this one, so I got that filled and went to Rite Aid on the other side of town. I'll still shop here because the rest of the staff seem friendly. But my pharmaceutical needs they lost because Rite Aid is more helpful."

"No problem with staff but really annoyed that the drive thru is not open alot of the time. So inconvenient when you have little kids that you have to go inside and haul them all in the store and then wait in a long line inside. Kroger needs to step up or shut down the drive thru all together. At least we would know there's not a drive thru before we get there."

"I would give a negative review if I could. They neglected to call me for 12 hours following my daughter's prescription being called in by her provider. I waited and waited for a text to say it was ready and finally went in. Then I get there and they tell me it's gonna be 30 to 45 minutes. Then I walk around with my sick 2 month old daughter for 35 minutes before receiving a text message from the pharmacy stating that her prescription won't be ready until the next day. Then I wait in a long a** line to ask them about the text message after I had already been walking around for 35 minutes and waiting for the prescription that they said would be ready in 30 to 45 minutes. I finally get to the front desk and the lady tells me her prescription just came in the morning of UPS and that they won't be able to fill it until tomorrow evening, mind you this is my 2 month old daughter's breathing treatments. So they actually expected my 2 month old daughter to wait 3 days before getting her breathing treatments. The medication was there in boxes and instead of rushing it and getting it out of the boxes they told me all well maybe you should just go somewhere else. They were very rude inconsiderate and absolutely lacked any compassion toward my 2 month old baby. The pharmacist needs fired. It was ridiculous and could have been life threatening for a 2 month old."