Shoe Dept.
3975 Burbank Road Wayne Towne Plz, Wooster, OH 44691
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
Wayne Towne Plz, 3975 Burbank Rd, Wooster, OH 44691, United States
About the Business
Shoe Dept. is a popular shoe store located at 3975 Burbank Road in Wooster, Ohio. This store offers a wide selection of footwear for men, women, and children, ranging from casual sneakers to formal dress shoes. With a focus on quality and style, Shoe Dept. is a go-to destination for anyone looking to update their shoe collection. Whether you're in need of athletic shoes for the gym or trendy boots for a night out, you're sure to find the perfect pair at Shoe Dept. Visit us today and step out in style!
Reviews
"Staff in store and also on the customer service line was not friendly and definitely did not care to help. Customer service is lacking!! I bought shoes from this place for the first time ever, my son wanted to keep the same shoes I ordered but get a size smaller. Since I ordered them a couple days before on sale I was told they cannot do an even exchange because it isn't something they carry in the store. I can exchange them but I would have to pay the current online price which 4 days later was $30 more. Say what?? This is not a normal exchange, remind you I had the receipt, original box etc. simply just needed a smaller size. The associate told me they have to pay ups to ship, yes I get that it is part of owning a Bussiness. She looked at me like even exchange is not a thing. Needless to say I will not be returning, lack of customer service, store was messy. Go to another shoe store where they want your sale!"
"Always shop here. Nice selection for it's size. Have went online for a bigger selection and had it delivered to the store for free. Great staff."
"Store is a wreck. Messy. Shoe’s unorganized everywhere. Avoid."
"Walked in to both the store receptionists having a conversation which didn't stop even after I said hello. Stuff was everywhere all over the floor, shoes, shoe boxes, the paper that separates the shoes, nothing was organized, boxes were just jammed on the shelf. Didn't see what I was looking for so went up to ask and they are still talking, one of their daughters (I assume she was maybe 9 or 10) had to interrupt their conversation to show me I was standing there. I asked if they carried water shoes and my response was a quick "no, not for men" unto which she turned around and continued her conversation. So no, I don't recommend this store to anyone and I certainly won't be back."
"I went looking for new work shoes. I work in restaurant so I need good support and cushion. I asked if they had anything, the girl recommended a few brands. None had the cushion advertised. Every shoe I tried on felt cheaply made. Was very disappointed to leave the store with no shoes."
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