Vertical Runner

"I have purchased from vertical runner multiple times. This time was special, my mother-in-law needed a pair of tennis shoes and it was time to upgrade from Skechers. The ladies were so patient with her and made sure to find the best fit for her feet (she has preexisting issues). She is a very picky person and they didn't bat an eye when she started listing her requests. Eventually she found the right shoe and was able to get a color she liked shipped to her home. Thanks Vertical Runner for making my life easier! This is why you shop local!"

"Never shopped here before, thought I'd try it out since I have a hard time finding shoes that work. Bought a seemingly comfy pair that ended up killing my feet. Because the return policy is apparently must be new and unworn (which was not explained to me when I bought them) I couldn't get my money back even though they're fine. So instead I swapped them out for a different brand that I originally looked at. Well those are also not working out so I guess I'm just out $170 so that's nice. Not going to buy here again, I don't even like spending that kind of money on shoes to begin with. Staff was friendly though edit: Maybe try disclosing your policy before the transaction is complete and not just say its on the receipt after the fact. All the lady told me was that I can bring them back within 30 days and just said to wear them inside which I did. I wouldn't have spent my money here had I known it was going to be a pain to return. No I will not be stopping by again, this has just been a massive waste of time and money. Will just try and sell them online and get some of my money back."

"I wanted a pair of On Cloud shoes and found Vertical Runner on OC’s website. The staff was super helpful, friendly and informative. They actually took the time to measure my foot and apparently it has grown a bit over time. It’s been years since someone actually sized me for a shoe. They didn’t have the color I wanted, but ordered it and I received it promptly. Great shoe, great service, I’ll definitely be back! Thanks!!!"

"Casey does an exceptional job fitting teen athletes and their worn down parents! She looks for issues and finds the very best shoes for performance , comfort and long wear and tear. We are loyal to this establishment for their knowledge, value, great customer service, and abundant patience."

"Had a wonderful experience getting a much needed new pair of runners. Kristen bent over backwards to help me figure out what shoes would best suit my needs. She helped me with sizing, gait analysis, and offered some wonderful expertise. Will definitely head back for my next pair and then some."