Great Clips 12065 Lebanon Road, Cincinnati, OH 45241

"The turnover in employees is often. Oversight by management is minimal. The hair cutters do not pay attention to detail. They care more about getting you done, fast and getting on to the next customer. Their online check in is a joke, it only works when the store is open."

"Had to confirm with my girlfriend first but it is indeed a great clip! Tried a slightly new style, thanks to my stylist who may have been unsure if I liked it or not!"

"I told the stylist that I quite liked my hair the way it was, and wanted very little taken off, the LIGHTEST of trims, so little that it would ne back to the same length in "about two or three weeks." She took so much off, it will take about three MONTHS to get it back to what it was. The ridiculous part was that she combed my hair down my forehead and asked me to show her how long I wanted it in front -- so I put my finger right at the bridge of my nose. She then proceeded to cut it right where I pointed. Sounds good, right? Except that she then proceeded to comb my hair back and go at it sort of out of view, and ten minutes later when she was done, I was shocked to see that my hair in front had been cut halfway up my forehead! It was so short I couldn't even comb it! Basically, he asked how long I wanted it, she cut it that length...and THEN proceeded to give me a second haircut! I have no idea why she even bothered to ask me how I wanted it cut, since she just went ahead and cut off most of my hair. At the end of this butchery, she asked her apparent supervisor to come over and check her work. As if she was a trainee. I sure would have liked to have known THAT before I sat down in the chair."

"I used to love this salon but the last three times I have been stuck with the same young lady who could care less about cutting your hair let alone to even try to do it right. Went this morning which will be my last for sure literally got cut and out within ten minutes and the girl couldn't seem more disgusted or disinterested if she tried. I would just save my money and go spend a little more somewhere else this salon employs people who could care less about the jobs they're doing. Even if it grows back doesn't mean to do a poor job people get their hair cut for a reason. No one wanted to run around feeling self-conscious of a poor look. Just saying!"

"Went here at 545pm on a Friday. I have been going to a pricier stylist for the past two years, but this Great Clips opened near my house so I wanted to give it a shot. I had a big poof of curly hair badly in need of a trim. My stylist here was Alyssa, the manager, and she did a great job. I will return once my poof is flourishing again."