The Home Depot

"Store is very clean, organized, and most importantly I think the friendliest associates of any Home Depot I've ever been in. I've dealt with Andrew the store manager on an issue I had and he has exceptional follow-up. A+++ guys and gals!"

"Came in to get some old light bulbs replaced and Corey from the Lebanon store was extremely helpful. He told us how to fix a few things and showed us where everything was in the store. Just all in all extremely helpful guy!"

"Just don't have words how helpful and friendly staff can be. Today, the man just spent about 20 min just to find the right screws for my license plate, he run back and forth a couple of times just to find 2 screws for me. Thank you so much for your help."

"When it comes down to it you come to this Home Depot because you’re gonna want the items that you need right then and there. All the online stores are going to have their benefits but when you need a canna paint a mouse trap plumbing materials lumber Home Depot ceiling place where you can come and get it. So my suggestion is get the app that way you don’t have to remember about the receipt why would you need."

"Felt I should share my poor experience with Home Depot.com while attempting to purchase a Frigidaire dehumidifier. Hopefully this will save others from this inexcuseable, frustrating waste of time. I wanted to purchase a 70 pint dehumidifier. I was looking for quality so I purchased a Frigidaire. It was quite expensive, $346.32 with tax. The store does not stock this item so I had to purchase it from Home Depot online. It was to be delivered to the local store for me to pick up. Two weeks later it arrived at the store. I went to pick it up and was shocked to see the horrible condition of the box. The box was ripped open, torn in multiple places, all smashed in and falling apart. This was not just a case of a little bumping around during shipping. This box was obviously abused. It’s my feeling that everyone who handled the box was just throwing it around to avoid lifting it properly due to the fact that it’s heavy. The abuse that this box and my dehumidifier suffered is shameful and disgusting. When I picked it up, I pointed out the awful condition to the young lady who was working. She acknowledged and said that pretty much every online purchase that comes in is in this condition. What? This is not okay! I took the package home and opened it right away. I wasn’t sure that I’d keep it even if it looked okay because one never knows what damage the internal components have endured. Well, it didn’t take but a few minutes to discover that this high strength casing was badly cracked by the drain spout. This is a material that would be difficult to break, even if you tried to crack it. This speaks volumes about the abusive manner in which this expensive dehumidifier was handled. The individuals who mishandled this unit had absolutely no respect for the package and it’s contents. In fact, apparently no pride in their work. It’s pitiful. If this is the abysmal standard that Home Depot is okay with, count me out for any future business. When I took this mess back to the store for a refund I asked to speak with the store manager. I felt that she should see this. She was nice enough and agreed that this was definitely a case of extreme abuse and job neglect on the part of the individuals who handled my purchase. Ultimately, she said that there was nothing that she could do to stop this sort of thing. I seriously do not understand why Home Depot would continue to tolerate this. It’s my feeling that they need to lay down the law with their employees and the shippers they use. Why would you allow this to continue? In any case, I got my purchase price credited back to my credit card and told the manager that I normally would order another one but I just didn’t trust that the same thing wouldn’t happen again. So they lost my business and if any of you reading this want to save yourself from having an experience like mine, shop elsewhere. Btw, see the attached photos of the box and dehumidifier. The pictures speak volumes."