Jos A. Bank 216 East Stroop Road, Kettering, OH 45429

"Ian was awesome! Helped me find a suit for my wedding and set everything up so all my groomsmen could come in and get everything they needed as well. Even though we were there at a super busy time, he helped with absolutely everything we needed and it was a super easy process."

"Ian was phenomenal. I'm kind of a rookie when it comes to suit buying, and he was extremely patient and helpful every step of the way, even after we'd already paid. Made the whole process smooth and virtually painless. Thanks Ian!"

"Had the best experience ever at the Kettering Jos A Banks! What turned an average visit into an awesome one was the customer service. Tyler is just the best! See him to get the most out of your visit. Simply put - Tyler knows and cares about the customer. He puts you first and foremost. Way to go Jos A. Way to go Tyler!"

"In short: go literally anywhere else if you have an important event requiring suit/tux rentals or purchasing. In long: I have never had a worse experience at any store, and the worst part is that I was obligated to come back to multiple times. At every step I felt like I knew more of what was going on that the employees. The man we were working with did not know what a group number was, pretty strange for a business that does suit rentals for weddings, and told me they didn’t have the option to do that. Several hours later we found it. When picking up suits we called several times to make sure that we could pick up all the groomsmen’s suits, they told me I could several times however when we went to pick them up the day before the wedding they were not going to release them because not everyone had tried them on at that location. Fine but that completely contradicts what I had confirmed several times. Additionally, they spent an hour looking for my husbands wedding suit because one of the employees just put it on the counter and it had apparently been sitting there on a random counter for 3 days not hung up or looked after. We also planned to do the receive $250 in credit since we had a party, we still have not received. When picking up they told us to drop off at least within 2 days of event. Our event was on Saturday and when we got there today they lectured us about us being late and another wedding being late, because they were due yesterday. The old man (you know which one) was so rude to my mother in law the whole time, I was dumb founded. So many other things have happened but these are the big ones. I did not want to complain until today. I have never felt so disgusted by a company and how they run their business. GO LITERALLY ANYWHERE ELSW FOR ANYTHING YOU NEED."

"People often complain when the service is bad but often don’t Rave about the service they receive. I must say that Ryan and team we very helpful today. If you have experienced bad service in the past give them a second chance. I know I’m glad I did"