Francis Furniture - Bellefontaine

"It was a pleasure spending my money. Great deals no pressure. And John Adam's was very nice person to deal with. If you are looking for furniture this is the place you want to go! Thank you very much al & mary zill. Delivery came today on our couch and love seat. The Delivery men were so professional and very nice. Thank you so much. FRANCIS FURNITURE COMPANY YOU ARE THE BEST!"

"My husband and I came in just to do some research on buying our very first couch. Everything we've had in the past has come from family, so it was time to upgrade. We came in the week between Christmas and New Year's so there was some good sales going on! We walked in and sat on one couch for just a few seconds before Alex comes up from the back of the store to greet us and see if we needed help. We explained to him we're doing research as it'll be our first furniture buying experience. He gave us a little tour of the store, showing us all the brands they carry and varieties of sectional couches. He also took the time to explain the inner structures of different brand couches to better understand why we feel what we feel when we sit down. That was really helpful. My husband and I then walked around to see everything and sit on all the sectionals. Alex then encouraged us to go to the other furniture stores in Bellefontaine and see what we may like or dislike about what's available elsewhere. So we did just that and visited the Ashley store, Tanger, and the outlet store across from Tanger. We didn't experience the same customer care or quality of furniture at any of the other stores and came back to Francis. Alex continued to walk us through the process, and really took the time to listen to our concerns and answered every question we had. It wasn't our plan, but we did end up buying a sectional that day. The most helpful part was being able to take a few fabric swatches home to see how the different fabrics look in our living room with the different lighting than in store. Not once did we feel pressured by Alex to buy our sectional that day, but through his expertise we did! Delivery did take 5 weeks to the day from order to receiving, but because we ordered at a busy time of year, we weren't concerned or bothered. Holidays are meant for family and now we can enjoy our comfy sectional with ours! We will definitely be returning to Francis for all our furniture needs."

"We bought love seat recliner and couch recliner for$3600.00. Love seat broke within 4 mos.. took 6 most. To get the parts. They were installed and it was still broken. We were offered two separate recliners. With no warranty because the manager said two adults in their 70's broke them. Guess we should have bought furniture across the street at Ashley. Manager is very rude."

"My sister talked to Wendy about their power recliners, Wendy said they were having a sale if you buy 2, I was ready for 1, so I called Wendy right before closing, said they had 2, gave her my info and I bought them. They had them ready when I picked them up 2 days later. They are very friendly and smooth process."

"We just purchased a beautiful leather sofa from Francis Furniture. Alex and the team in Bellefontaine were great to work with. We are thrilled with our new sofa and are looking forward to working with them in the future for additional items for our coffee shop."