Starbucks

"Despite hardly any customers inside and only a few cars ahead of us, it took almost 10 minutes to get through the drive-thru. Drinks were well made, but the wait time seemed odd."

"There are plenty of other better run Starbucks nearby, don’t waste your time with this one. The building is nice and new but the wait time, especially in the drive through, is atrocious. After a half dozen orders you will wait about 20-30 minutes to get your drink regardless of how many cars are in front of you. The drink then has a 50/50 shot of being prepared correctly. Don’t be fooled by the façade, go to a different Starbucks."

"Let me start off by saying this is the first Starbucks I have ever been in where they don’t acknowledge or greet you when you walk in. Yesterday, I placed an online order for two drinks at 7:03 am on the app. I was given an estimated pick up time of 7:07. When I arrived at the store at 7:10, one my drinks was on the counter, but the other was not. Because no one bothers to acknowledge you, I had to stand there for a minute or two until I could get someone’s attention. While there were at least 5 people behind the counter, only one was making drinks.Mobile orders seemed relatively slow, I assume because of the snow storm. When the barista finally turned around to place another drink on the counter, I asked her where my other drink was. She asked my name, turned around, looked at the few stickers she had of upcoming drinks, and then began making drinks again. 11 minutes went by as I stood at the counter. In that time, not one other person acknowledged me and asked me why I was still standing there. I didn’t get my second drink until 7:21. Meanwhile, people in the drive thru who had just pulled up were getting their drinks one after the other. This isn’t the first time I’ve had this experience at this particular location — this store focuses solely on drive thru and puts the mobile orders at the back of the line. It occurs to me now that I had I walked out of the store, got in my car, and gone through the drive thru to pick up my second drink, I would have got it a lot sooner. I also agree with other comments that this particular location seem to be out of stock on numerous items almost daily."

"Coffee is not good.. Last 4 months or so - no Caramel flavor - only when I specifically ask for it, even though it’s in the name of the drink I order. Coffee is usually bitter or tasteless and I order my drink with 4 shots espresso. No need for a backstory, I’ve been visiting Starbucks long enough to know this location is not consistent and does not meet the Starbucks standard. Customer service is excellent. Atmosphere 10/10. Need to better following the drink recipe and maybe not skimp out on key ingredients."

"This Starbuck's is my first time checking it out, and it was okay and different. The floor design was nice and comfortable. Plus it had lots of room for the staff to perform and maneuver without any problems. That always makes it work better for the servers to deal with customers, especially the large drive-thru customers they have throughout the day. The barista who took our order greeted us at the door and was patient and friendly while taking our order, which really helped out a lot. This location also had a nice size patio with nice size comfortable chairs and a large overhead shade that covered most of the patio area. Most of the time, they use those green patio umbrellas that don't quite do the job shading you from the sun. The nice design they have for you to park and pick up your online orders is really nice and different, along with adequate handicap parking. Another thing is the comfortable seating inside as well in different sections of the store. The restrooms were also clean and maintain. This store also has double lanes to accommodate their heavy at different times drive-through customers. Normally, the stores have a pantry display up front that was also different at this location, which gave them counter space"