Torrid 2028 Florence Mall, Florence, KY 41042

"Love this place, the staff is great and super friendly. Way more comfortable going here then Victoria secret"

"Good selection of different clothing when shopping here with my wife. My wife enjoys it here, but both of us notice a few things that we didn't like so much. Customer service doesn't try to ask if you need help with anything, what it seems is that the clearance and special deals that they have doesn't apply at checkout unless brought to their attention, otherwise they will charge you full price on each and every item. Had to ask about fixing the prices on every individual item that we was going to purchase..."

"Absolutely love this store! They have cute stylish clothes that actually fit and look good on me. Also got approved for a credit card here. Also have the option to shop online and they always have sales and clearance stuff. Definitely recommend this store and all other torrid store as well."

"This was probably one of the best shopping experiences I’ve had in my life. The workers there were sweeter than anyone I’ve ever met and they literally made my whole year, the environment in that store is beyond welcoming. I was wearing a trans flag pin on my shirt and both of the workers (both trans individuals themselves) made sure to mention several times over and over again that I was valid, and even asked for my pronouns. It was so validating and they told me I was so valid and don’t deserve any hate. The world truly needs more people like them and if I could give this place a million stars I would. Best. Experience, ever. Thank you"

"I like the styles offered here, but... I don't care for their sizing. I'm not a 0 or a 1... keep it normal. I shopped here first, but I bought elsewhere because the prices are inflated. I paid the same for pants, 2 blouses, and a sweater as I would have for one pair of dress pants there. I will say the staff is great. They are very helpful. Cut your prices and use the sizes we all know, and I will spend my money here."