Hillside Lanes & Lane 17

"Food was alright,, took a while to come out which is understandable with how busy they were. the burgers were good but cheese cubes and pizza were not. customer service was terrible. had a fun time bowling and in the arcade."

"If I could give this place zero stars I would.. was supposed to be glow bowling tonight and we hadn't even bowled for maybe an hour and the manager got all mad and turned off the glowing lights and turned on the normal lights there was no music playing The only thing that was playing was a football game. They had shut their kitchen down at 9:00 when they still had 3 hours to go of bowling and they didn't have any food so we were told we could order a pizza and get it brought there we went and got pizza and when we got it they complained about it after telling us that we could get it. They do not sell candy so you have to use their vending machine and you have to have money but their ATM was not working so how are you supposed to get money to get candy out of their vending machine if they're ATM doesn't work. Their drinks are overpriced no reason that a mixed drink should cost you $13 and as you can see by these pictures that it was normal bowling which it wasn't supposed to be it's Saturday night and we were supposed to be able to bowl until midnight. This place is ridiculous along with the manager.. our lane got shut down in the middle of us playing and my personal ball was stuck so had to ask someone to get it.. never again I wouldn't tell anyone to go to this place"

"Absolutely terrible do NOT go here! The Manger got tired of the lights/music so he turned them off and it was supposed to be glow bowling so it was basically regular bowling even though we paid for glow bowling. They also got mad at us because we ordered pizza and had it delivered they didn't have there kitchen open so we couldn't order food from them. We were told because the kitchen was cloesed we could have pizza delivered and when the pizza got here the Manger got mad at us. All the lanes are basically broken so they only had maybe 6-8 lanes you could bowl on. And the lanes stopped working as we were bowling so we had to be split from our group to get on a working lane because the 3-4 lanes that were by us were broke as well.The Manger had to come and get candy that got stuck in the vending machine and was cursing and kicking things. If I could give this zero stars I would... by far one of the worst bowling alleys I have ever been too. Would not recommend going here to anyone!"

"Go here if you'd like to be yelled and threatened at by people who clearly have no clue how to run a business and properly treat customers. Some worker named Craig decided to come up with his own pricing; purposefully misspoke so he can charge more; absolutely no manners, making me wonder if they even bother to train their employees. Spoke with the owner but soon realized he too has no idea how to run a business. Worst bowling alley I've been to. Moreover, the whole place is terribly dirty and covered in grease and dirt. Long story short, save yourselves some time and go to the one in Hudson: 109 S Market St, Hudson, MI 49247."

"Do not go! there is a far better bowling alley in Hudson! The customer service was terrible! Extremely rude and disrespectful the sign for the prices is very confusing and does not label prices clearly. therefor we asked ( multiple times) Craig the manager how pricing works and he responded that you pay per person. when clarifying we asked if you pay per game and he said no. we then clarified a third time and said so if we play 3 games or 10 games we pay the same. and again his answer was yes. when we got our bill at the end it was an obscene amount of money from what we were told. Craig then denied ever saying that and would refuse to talk to us. he told us to speak with the owner the next day at 10 if we have a problem We came in at 10 the next day and the general manager continued to treat us very disrespectfully and refused to listen to us. he would even make eye contact as he was on an iPad. we were only looking for a civil conversation and he started making threats as we were simply explaining our side of the story. He did absolutely nothing! Do not go here!"