BIGGBY COFFEE

"Ever since they had a huge influx of new baristas within the last year, and a lot of the old ones left, this place has gone downhill a lot. They used to be so personable and made my drinks to perfection. As of lately, it takes sooooo long to get through the drive thru. I’m not sure if it’s because they’re training new people since there always seems to be new baristas every week or what. My drinks have been half blended and I have to chew through ice before I can drink it, my drinks have been either so watered down to where they don’t really taste like anything, or the drink is not even the correct one I ordered. Usually it’s the mocha caramel confused with the caramel marvel. When they offer to make them again when it’s wrong, I say please and I apologize, and then they have huge attitudes when they remake them. This location used to be so great, I’ve been an OG customer since they opened here, and I’m sad to leave a negative review. It’s really discouraging. I will say however, the few original baristas that have been there for a while are still top notch and their service is always exceptional."

"ICE cold sandwich after 10 minute wait FOR THE SANDWICHIve been going to this biggby for about a year now and have never had something like this happen. Beyond disgusting and disappointed."

"0 Stars. Hate do this because I really like Biggby Coffee, but my girlfriend brought my drink to me today without opening it all the way home. I open it and the first sip I feel something swishing around in my mouth, I pulled it out thinking it would be a piece of the cup maybe, or something coffee related, Idk. But nope, it was this little dead fly, unfortunate."

"Most everyone here is super kind and great service. There are just a couple that need better customer service skills. The entire morning crew is fabulous!!!! I personally do not like the espresso here, but I do drink the brewed coffee and the non-espresso drinks."