Homewood Suites by Hilton Columbus-Dublin

"The good: Great location with a kind and helpful staff team. Breakfast options were plentiful. The room was spacious which was great for us, traveling with 2 children. The bad: Our room did not appear to be cleaned very well and the mattress we slept on was extremely uncomfortable. Even more odd, the bed was not flat- it sloped downward from left to right."

"No cable TV so if you ain't got a signal you ain't watching nothing but your phone. Water when taking a shower didn't get hot enough. Now plus side, service was fantastic as well as furnished rooms with glasses, pots and pans, silverware. Awesome breakfast bar, so much to choose from especially my fav biscuits and gravy yum yum lol with that being said we will be back. Actually will be staying there again in bout a month for few nights."

"Dont stay here. Read fully. We stayed in room 217 one bedroom queen bed suit. Where to start? If you book through a 3rd party app they will not give you any hilton honors points and wont let you connect your honors account so you can use the benefits. The room itself was decent. The foot stool in the livingroom was missing. The queen bed is maybe a full bed definitely not a queen not super comfy we both had back aches every morning. Heat was good. The shower was good. There was a loose tile in front of the tub and all the floors creak when you walk. The sofa bed mattress is thin and you have to ask for the sheets and blanket if you intent to use it, it is not in the room. The kitchen had all we needed to be able to cook our meals so it was great. The night staff Melissa, she needs a raise and was super nice and helpful. She had great hospitality skills. Morning staff Amy was friendly she let us check out late but when we asked for honors points as compensation she couldn't do it we had to call corporate. So why give them a 1 star? Why need comped? The first night we arrived at 8pm checked in and went to bed because we had worked all day then drive there through a snow storm. The fire alarm went off in the entire building at 6:50AM. We jumped out of bed and rushed down the stairs, all a hot mess in our pjs and which I was not supposed to do as I recently had surgery. Just to find everyone in the hotel enjoying breakfast unphased by the alarm. It went off again at 7:30 while we were eating the breakfast which was not awful but not the best. The fire department had even shown up. So I asked the front desk. She said there is a faulty alarm near the kitchen area and they have to wait to get the part to fix it but no worries it will stop when breakfast is over. So this has obviously been happening. I said is it going to happen all weekend? She said she didnt know but possibly. The alarm went off 2 more times that morning until 10am. We asked for points and we were told no. we called corporate they still havent given us points when they said they would. They said someone would call but no call yet. We went to legoland. Parked in the second spot across from the main door when we returned. That night, There were kids running up and down the hall passed our room screaming until midnight or later from the pool in wet bathing suits. The next morning no fire alarm. However, it lightly snowed, at 5:50am, they were shoveling under our window with metal shovels which was just as loud as the fire alarm. We went to leave around noon we found 3 of our 4 brand new tires were flat. We had to cancel all of our plans for the rest of the holiday weekend. Had the car towed to a local shop and found the tires were slashed. We spent the rest of the day talking to police and our car insurance. The hotel said they weren't responsible. We did not get to enjoy the pool because of the vandalism. We had to leave in a rental car and go back to get our car when the insurance claim goes through. The police and hotel said this has been an issue in the area. Wish we would have known. We canceled our hotel in columbus and rebooked here because the internet said dublin was a low crime area."

"Check in stayed one night. Wish I would have read the reviews, this hotel reminds of extended stay unclean and nasty. I had to be switched to three different rooms in less than 20mins. The night shift front desk attendant was mad because I had to keep switching rooms like I was bothering her. She never went in to make sure the room was okay before giving me the second or third. She offered to give me a new padding for pull out bed with crumbs still underneath it lol!!!! Had no access to any cleaning supplies at night. Gross!!! Third room was still nasty, dirty pull out beds with crumbs in each room. Boogers on shower curtain. I was so tired I just settled for the last room. It was also very cold in the room, couldn’t adjust the thermostat. Stains on the headboard, boogers fluid secretions dried on the bedskirt in all the rooms. I would have rather slept outside, you can tell the housekeepers just more than likely just change the bedding and replace toiletries no wiping down anything or nothing. I’m really surprised with this being a Hilton owned hotel its in these kind of conditions and in such a nice area. More like a motel the uncleanliness is bad. The breakfast was okay, a few nice options, attendant was replacing items as they were running out. I would not return."