CVS

"The pharmacy staff is so eager to help. My insulin was out of stock at the Kent location however, they contacted neighboring pharmacy’s to get me my prescription. I was impressed they were able to get it filled at Walgreens just across the street and it was the same price! When I encountered this issue before at other pharmacies, they’ve told me I would personally have to get my prescription changed over to another pharmacy. They truly understood my needs were urgent and did everything to get me what I needed, even if their own business didn’t get my money."

"Two stars is generous but to be fair there are a couple good things. To the good: At least 80% of the time they are polite and professional. Nice to interact with. They are usual, but not always, quick to fill a prescription. The problem is this . . . they often do not fill the prescription when they say they will. I have learned NOT to reorder through the automated system because it never fills the prescription. Never. Numerous times it was not ready when they said it would be. Then today they were still closed for lunch at 1:20pm. The recording said they were closed for lunch until 2:00pm. Long lunch hours and the inability to fulfill prescriptions put me over the threshold. It means you need to drive across town again only to hope it will be done. It might not be. A new manager is needed. UPDATE: Changed this from a 2-star to 1 because I went to the CVS pharmacy today - after a txt from them that said my prescription was ready - and it was not ready. They had no record of it. Again, even with notification from them, I drive across town a day later to find out they are not prepared. It so bad."

"Horrible Experience with Pharmacy not only Was he Rude and Being a Smart Mouth He Refused to Transfer my Prescription from One CVS to this CVS REALLY !!!!!!!!"

"UPDATE: I came back an hour later to pick up this medicine and the same woman was even more rude to me than the first time I came in, and could hardly put a legible sentence together, and wouldn't accept any of the insurance paperwork from my doctor. They just outright lied to my face about when my prescription would be ready. What is the point of me calling to check when they will be ready, and then you're tell me it's gonna be another 30 minutes when I get there? Generally very unfriendly."

"Pharmacy is Okay. Picking up prescription can be quick or super slow depending on how crowded it is when you are there. Some cashiers are friendly and helpful but there are a few very rude and nasty cashiers too. Prices are usually higher than other stores but with coupons and rewards, you can find good deals too. They also have Kiosk for self checkout."