CVS

"CVS has the worst customer service I have ever experienced. The staff was rude and unhelpful, showing no interest in assisting me with my inquiries. The store was also poorly stocked, with many essential items missing from the shelves."

"Generally it’s hard to get someone to check you out here, but that’s not a problem for me as I vastly prefer self-checkout (social anxiety, etc.). However, today an employee stood at the self-checkout as I tried to purchase the few items I needed, hounded me for my cvs card, then took each individual item out of my hands, then scanned and bagged them. I have never had to say “I’m sorry, you’re making me uncomfortable” at a *self* checkout. Wrong thing to say, as the employee got extremely irritable and scolded me, saying she was “using the self-checkout as a register to ‘help.’” One of the most significantly awkward and uncomfortable interactions I have had with anyone in a long time, and I didn’t even go through the checkout line."

"This CVS is very hit or miss. The staff here is not great - there's one or two that are nice but the rest are very rude and unpleasant. The cashiers act like its a problem that they need to ring customers out - it's just awkward. I actually also stopped using the pharmacy at this location because of repeated issues. I'll refrain from all the details, but I haven't had any of those issues at my new location. I still will run into this location to pick up a bottle of an OTC medication, toilet paper or other last minute item but other than that I avoid it. The staff make me feel bad for bothering them by walking into the store half the time so I just go elsewhere. Not a great place to shop but it'll do in a pinch - just ignore the cranky cashiers."

"Pharmacies can be frustrating, but a big portion of that is out of their control, and I don't think people realise how difficult it can be. I've always had a really good experience at this CVS. One of the pharmacists on duty helped me learn how to administer self injections when I couldn't get in to see my doctor, and was redirected by my university to wait another day. Jennifer is also always really helpful and great to talk to, and I'm glad to have a pharmacy so close that's always been effective. Really the only struggle I've had was trying to call, but that kind of goes for any CVS I've ever reached out to. Again, can't really say I blame them, it's a busy location."

"The absolute worst CVS location to go to. Do not waste your money or time going here, they don’t care about patients. They will have you waiting for 5 + minutes while they chit chat, & they will also cancel your appointments minutes after your appointment time. They have no honor code, no customer service, & the stupid automotive system they have set up to even speak to a pharmacist is ridiculous. Don’t ever go here for a Covid Test or anything time important, they will never be able to accommodate. They lie straight to your face even when there is an actual sign stating the services they should offer. An extremely disappointing pharmacy!!!"