Walgreens

"I work for an endocrinology office and have been working with this pharmacy to find the lowest cost insulin on a patient's insurance. This pharmacy has went above and beyond with helping our office over the last week. This is a very busy pharmacy and they are always pleasant on the phone, so I don’t mind if there is a wait when there is one. I also live down the street from this pharmacy and shop at this store, so I often see the pharmacists working long hours. I hope that someone in corporate sees this and acknowledges the work this team does and the efforts they take to go above and beyond to take care of patients."

"Terrible service. Pharmacy is the worst. They can send me a text,call and email when my script is ready (3days after they received it) but they can't send me a text when they send scripts to their central filling. Unbelievable. Then the employees act like they are extremely bothered when you try to pick up your scripts. It's time me for patrons to switch to CVS, Kroger or another pharmacy. Until you start making it hurt them on the bottom line and they feel the pain of losing customers maybe they will at least pretend they want our business. I say boycott Walgreens. Lots of other places with better service to fill scrips."

"My recent visit to Walgreens for passport photo services left me thoroughly disappointed. Customer Service: ⭐☆☆☆☆ The staff member assisting me was far from friendly. I felt unwelcome from the moment I entered the store. Their lack of courtesy and unhelpful demeanor significantly detracted from the overall experience. Photo Quality: ⭐☆☆☆☆ The quality of the passport photo was shockingly subpar. It did not come anywhere close to meeting the standard requirements. The lighting was poor, resulting in shadows and uneven exposure. The composition was haphazard, and it seemed as though minimal effort was put into ensuring the photo met even the basic guidelines. Also, the person who took my picture did not even bother to show it to me before printing. I realized the poor quality even after paying for the photo because they did not show it to me before. Overall Impression: ⭐☆☆☆☆ Regrettably, my experience with Walgreens for passport photo services was unsatisfactory. The unfriendly staff and the appalling quality of the passport photo left me questioning the professionalism and competence of this establishment. I would strongly advise against using their services for passport photos, as my experience was far from the standard expected for such a crucial document"

"The employees at this location always seem annoyed every time I come here. Also I think it’s crazy to require an appointment for a flu shot. Either you want people to get it or you don’t. Make it simple. Not to mention the pharmacy was SUPER empty. CVS is better."

"I had a surgical procedure done this morning and my doctor called in an antibiotic for me to begin taking today ASAP as the 2 doses a day have to be taken 12 hours apart. I can see on my MyChart account that the prescription information was sent to the pharmacy here in Newport. I hadn't heard anything from Walgreens and I waited until 4pm to go and pick it up assuming that it was ready and they didn't have my updated phone number. There were about 8 people ahead of me in line and when it was my turn 20 minutes later, the tech at the counter informed me that they were still working through all the prescription orders from the day and that it would still be several hours. I was there in the store and he wouldn't take the time to go count out the necessary 14 pills. I updated my number and was told to download the app. It is now 6:30pm and I still haven't gotten a call or text that my Rx is ready. Thanks to the incompetence at this location, I will effectively miss one of my two prescribed doses of the day. Update: It is now after closing the next day and still no prescription filled yet. This is absolutely unacceptable. Do not get your medications filled here if you need them in a timely manner. I called this afternoon the check on the status of my prescription and it is received but they are having a "mess of a time" filling everyone's orders. They couldn't offer me a window of time of when to expect my prescription."