MUNCHEEZ EUCLID

"Ordered food for delivery and never received it. They didn't accommodate me as a customer and I couldn't even speak with a manager. I waited on the phone with the delivery driver and the cashier Antwone for the manager that was supposedly taking out the trash. They didn't know if they gave my food to a prior delivery driver or some random person. They didn't refund my money and they ended up hanging up on me because the store was closing. I placed that order almost 2 hours ahead of closing time and was told my food was on the way and then come to find out it wasn't. They literally tried to rob me of my money and food. I had to argue with customer service from UBER Eats which did give me my money back but this place DOESN'T care about their customers or try to establish good customer service. THIS IS THE WORST PLACE TO TRY TO GET FOOD DELIVERED FROM. THEY'RE SKETCHY PEOPLE. I can't tell you about the food now because we never received it. But I used to live in the apartments next to this Muncheez back in 2019 and the food was good and so was the customer service and the owner but not any longer. I don't know what happened and how they went from caring to not buy it's truly unfortunate especially when you pay $40 for food that you didn't get and they didn't care if you received it or not. They didn't care to rectify the situation and the manager couldn't even be bothered to get on the phone, it was a coward move and I will NEVER EVER bring my business to them again!!!"

"My wife and I buy something to eat every Friday, Most places you have a favorite from that spot with another dish or 2 here we have never had a bad meal and we tried many of them offer. Whenever we cannot think of anything new to try we go here Which is more often than not."

"Order on door dash.. Chicken Philly Wrap smells funny, taste like it's been sitting all night and it has nothing on it just Chicken and onions. Onion rings were brunt. Buffalo chicken Wrap look like slaughtered chicken. None of this food was even close to being warm. Everything old and cold. Oh and overcooked fries from yesterday. This used to be a great place to eat. But I just wasted $29 because we will not be getting food poisoning today. Never going there again."

"Order a wing meal and fries and it was totally different than the one on buckeye. The fries were so nasty to can see the grease in them and the bar b que sauce taste so basic. Waste of money. Will not shop here again."

"I didn’t know there was a restaurant near Mr. Hero’s until I was leaving Mr. Hero’s and noticed cars driving in and out. So I was curious and drove down to take a look. I then looked them up and the menu looked awesome. So I decided to try them out. The first two times it was good. Last night I ordered 10 piece wing dings, fries (they don’t have large fries, strange) and a polish boy. OMG! Unbelievable, the wing dings was so small and hard. Luckily I have real teeth. I wouldn’t be able to eat it if I had falsies. I couldn’t eat the rest. For this awful food I was charged $23. I’ll keep going to Mr. Hero’s. This all happened in one week. I will not be going back."