Subway 14904 Pearl Road, Strongsville, OH 44136

"worst sandwich I have ever gotten from this location, since it re-opened, will never get another use to love it ...."

"You won't find a better Subway. I love this Subway because no matter how hard a customer can be, the staff work hard to accommodate the their customers. I have seen people down right abuse the staff, and the staff nervously working furiously to make a rude customer happy even when harmed physically. These kids have heart and drive. The manager Tony is the nicest guy you could ever meet but won't let people abuse his staff. A real hero my in book. You're always greeted with a smile and treated like a friend. The food is fresh and preped hourly, cleaned hourly, and well stocked. There maybe some wait time when things are busy. Just be patient it's worth it. I know for a fact they clean their ice machine. That's a huge bonus in food prep! Give these guys a medal and some respect. If you're looking to just be rude stay home and yell at your oven!"

"We went into this location last night. The floors were filthy and looked like they hadn’t been mopped in days. After ordering we sat down to eat and noticed that the high chairs were covered with food caked on them. I couldn’t put my daughter in it because of how dirty it was. The booth was sticky and all the tables were rotated the incorrect way for sitting. Everything had a layer of dust abs dirt in it. If my kids weren’t so insistent on eating there I would have left. I felt disgusted the entire time and didn’t want to eat my sub. If the dining area looked like this I’m wondering how well kept and to code the rest of the restaurant is. I’m sure there are multiple health codes that are being violated. Side note - The pop machine had multiple selections with nothing in them. - if the workers have time to be on their phone, which there were when we arrived, than they have time to clean the filth in the store front."

"I am in AWE at how ridiculous this is. DO NOT COME HERE UNLESS YOU WATCH THEM MAKE YOUR ORDER. DO NOT ORDER DELIVERY. THIS IS THE RESTAURANTS FAULT -NOT- THE DELIVERY SERVICE. We ordered two sandwiches with, you know, meat. We paid extra to add bacon to the sandwiches. What we got was beyond wrong. There was NO MEAT on either sandwich, just the bacon. The got one of the breads wrong. They gave us a tiny dollop of ranch. Receipt for reference to prove the order was put through correctly, and the workers just felt like skipping the meat cuz it’s funny? The delivery service was ontop of things and let us know that the oven wasn’t working. We were bummed but understand some things are out of the restaurants power. However this is absurd. We called the manager and got an apathetic apology (and even asked to provide screenshots and receipt as if we were lying?? So here’s your proof) but is offering to give us free subs TOMORROW as it was too close to closing time by the time we got our subs. While that is appreciated, this whole situation could have been avoided and it ruined our night. Edit: we called at 9:01pm once we got our food and found out they close at 10pm and she told us to not come in tonight as if they just closed…so that pisses me off more."