Currito Harper's Point

"I used to love this place. Been a fan since they first opened. Unfortunately, this particular location is steadily declining. I live 5 minutes away, and used to eat here multiple times a week. Now I might eat here 1 a month and each time it is more disappointing. One highlight has always been the staff, but this past visit the staff was not at all friendly and seemed super annoyed with my 11:00am pick up order through the app. I chose whatever the earliest pickup option was, and they made it obvious they were not thrilled with when I walked in to pick up my order. I walked to the pick up area and the girl said “You have a pick up”, I said “yes” She says “well, it’s not ready.” My response, “Oh. Ok.” I admit I looked a little confused as at this point there a customer is in line, ordering way more than me, that has had all his food (same protein) made and is walking out the door. After he was served she made my bowls and stuck them in a bag and literally tossed it across the counter and says “Here.” I said “Thank you very much” and she said nothing. I walked over and grabbed some napkins and left. The other customer left before me. There was literally no one else in the restaurant besides the staff and myself. I then get home with our 2 meals: I order my sick kid a bowl with white rice and paid for extra chicken ($14). That was it. No toppings, no sauce, no cheese,nothing. Just white rice and extra chicken as the kids meals do not offer a bowl other than rice and beans and he did not want a burrito. It’s $2.99 for chicken on a Build Your Own bowl, and $5.98 for “extra chicken;” therefore that should equate to double chicken. There was maybe one palm full of chicken on there at the most. Looked like 1 servings worth, definitely not double. My kid thought I forgot to order extra chicken. I did not. Then I open my Build Your Own bowl. It was supposed to be a single serving of chicken. I literally could not find the chicken. I then started digging through the lettuce to find exactly 8 pieces of the tiniest chicken chunks possible that were barely bigger than an edamame. I picked at it and put it in the fridge until dinner when I had time to make some protein for my rice salad. So for $26 plus tip I basically got white rice and clearly frustrated employees. This was never the Currito experience. I will say the quality of the ingredients continues to be superior. It still sucks that they got rid of the Teriyaki sauce. No idea why. It had to sell so much more than all the new flavors. If I want Currito now, I visit the Kenwood location. Staff, atmosphere, quality and portions always seem to be consistent and on par with the brand goals."

"1/12/23 I got the Carolina bowl & the vita boost smoothie. My total was $20.18, & I personally thought that was expensive. Food was good, but not for the price. Smoothie was very citrusy & sweet. Great staff & clean environment."

"This place beats most fast casual spots I've been to in Ohio for a quick dinner. I ordered a custom grain bowl. The portion and value for the price both get a thumbs up, even with paying more for extra protein. The veggies were fresh and abundant and the house vinaigrette was really tasty. The curried chickpeas were easily my favorite part of the bowl; based on those alone, they earned the right to call themselves "Currito"! Everything else was pretty good, no complaints, no raves, just a wholesome refreshing meal. Very respectable chain if every location matches the quality here!"