Gold Star 7875 Montgomery Road, Cincinnati, OH 45236

"New, recently opened location on Glenway Ave at Glenmore/Muddycreek. Corner location with a fair amount of parking. Interior decor is nice and bright, and all staff we encountered were extremely pleasant, all offering assistance. Every customer echoed the same sentiment of being thankful for Goldstar's return to the area. Hopefully the great food and service will last long beyond this opening period."

"After having a horrible experience at Cheesecake Factory, we decided to grab a quick bite at Gold Star. There were 4 staff members behind the counter doing their own thing. Not even one acknowledgement that they would be right with us or anything. The one was cleaning the machine next to the counter. After 5 minutes of waiting in silence, we decided to leave as this was unacceptable. Who trains these people. Absolutely ridiculous."

"My boyfriend and I came here while visiting the kenwood mall, I LOVE the food at gold star but while we were trying to order the old woman at the counter was very rude to us and she yelled at us multiple times after we tried to tell her what we wanted she put in mutiple incorrect things and extra meals. Then when we tried to put my boyfriends chicken sandwich in she went “ITS TOO LATE TO CHANGE IT TO THAT” and we once again had to explain the other food was mine, she was so angry in fat she pulled the food cook over to also yell at us about what we ordered and when we finally got the chicken sandwhich order in he went “fine but there’s no pickles” we said that was okay and waited quietly for our food. When he finally handed me the bag and our two waters, my fries were falling out and one of the waters we were given was RED and transparent. Once we finally made it to the table I opened my portion to see it was sloppily made and they had given me less than half a bag of fries. I am super mad. This is unacceptable behavior as someone who used to work fast food. do better and fire these people, it’s the middle of the day and all we had done was order"

"Really enjoyed this local spot. Real tasty i will stop by again when I'm in visiting."

"The cashier was nice and tried. The two steam table girls were beyond rude. As well as the manager didn’t really seem to engage with any of the customer. My fries were cold and my burger was built like a leaning tower. Just really sad to see a location dive into chaos in this manner."