McDonald's
1965 North West Street, Lima, OH 45801
Hours open
Monday:
5:30 AM - 11:00 PM
Tuesday:
5:30 AM - 11:00 PM
Wednesday:
5:30 AM - 11:00 PM
Thursday:
5:30 AM - 11:00 PM
Friday:
5:30 AM - 11:00 PM
Saturday:
5:30 AM - 11:00 PM
Sunday:
5:30 AM - 11:00 PM
Photos
Location & Phone number
1965 N West St, Lima, OH 45801, United States
About the Business

McDonald's is a popular cafe, food, restaurant, and store located at 1965 North West Street, Lima, Ohio, United States. Our Terms and Conditions have recently changed, so please review them before continuing to use our services. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps, as well as through the McDonald's app. Menu items will vary by location, so check the app for availability. Turn on location services to access all features in the app. You can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. We also offer curbside pickup through the app. We record video for service improvement and security purposes. Check our website for job listings and apply online. Due to state regulations, some restaurants have adjusted their operating hours. Safety is our top priority, and we have implemented additional sanitation procedures. Find a McDonald's location with free WiFi using our Restaurant Locator. Since 1954, McDonald's has been dedicated to serving quality food at an affordable price. Visit us for favorites like McCafé coffee, breakfast, and burgers. Check out our deals page for the latest offers and order ahead with Mobile Order & Pay on the McDonald's app. We look forward to serving you at McDonald's!"
Reviews
"Total visit was over 30 minutes. This place does not seem like they have anything under control. Hopefully the staff can get the training they need so they can do their jobs effectively."
"Employees will argue with you, roll their eyes and speak to you a certain type of way that is NOT acceptable. Don’t bother calling management all they will say is “we will talk to the employees” and NOTHING ever changes."
"It was a trip to dine here and my 89 yr old mom went through culture shock. We ordered up front since I had cash and not sure if I could use it with kiosk. Worker didn't seem to know what a hot coffee was but the main problem was they gave us 3 coffees when I only ordered 2 so didn't recognize the order when they were making it even though it was mine. I also didn't get a receipt so any called out number representing my order meant nothing to me. ( everything is in sacks instead of trays even if you are dining in).After everybody got their order and left , I was still standing there. No employee approached me, so I finally realized that was our order that was on the counter for 15 minutes at least with the extra drink that threw me off. This is just the beginning. Went back up to get creamers when there wasn't any in coffee to realize they put it in the ones we ordered just not the extra coffee they made by mistake."
"Did not receive some items and when asked about missing items the employee at the window said there was nothing they could do. Also did not provide or ask if I wanted a receipt. When we asked for the receipt they said they couldn't get it from their window and just moved on to their next order. The food was also not warm from the get go. Will spend the extra drive time to go somewhere different next time to get a better experience."
"Went there tonight and ordered 2 double cheeseburgers, 1 chicken sandwich, and 2 small fries, paid, and was asked to pull over and wait, no problem. So I waited for about 10 minutes, kid walks up, and said, "You got the double and two spicy chicken sandwiches?" Said no, ordered 2 doubles, a chicken, 2 small fries, "oh yeah, my bad, that's what this is" I knew I should have checked the bag, being tired, half asleep, and just wanting to eat and go to bed, I just went home. But something in how he just said, "Oh yeah, my bad, that's what this is." It made me know it wasn't going to be what I ordered. Of course, I get home and sure AF it's 1 cheeseburger, two spicy chicken with cheese, and 1 value fry. And the double isn't even a double, it's a cheeseburger dressed up as a Big Mac, not even sure WTH that's supposed to be. And of course, the fries were super cold, and I live 2 minutes away. I could call or go back, but there's zero reason at this point, only to have to explain, wait longer, and probably still get it wrong. So I'll just eat pizza rolls, I knew I should have just gone to the friggin store and cooked for myself instead of having this place do it. Almost every single time."
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