Publix Pharmacy at North Shore 6876 Collins Avenue, Miami Beach, FL 33141

"Call to see if they accept my insurance the chick that answered didn't know where she was standing. So she ask the (pharmacy manager )"" Marsha Bloomfield"" said "yes" that they did. So I went in person brought my record ⏺️ f past two year from cvs. She took my licence,insurance card ,and medicaud. Looked me in the eyes and refuresed to call cvs to pull my scrips. Anyhow she told me to have my doctor wire all my prescriptions in instead. """"While talking to me she rolled her eyes and everything..""""""""most have been my fault. Should've just left then. I had my doctor wire 5 prescriptions in which 3 of them where do the next day. I confirmed on the phone with publix pharmacy to make sure my doc had sent in the scrips. Marsha told me not to worry,that the next day I will be texted to advertise me that my meds where ready for pick up. 2 pm next day no text. I decide to go in person to ask for the medication that I needed. That's when Marsha Bloomfield told me that Publix pharmacy didn't take my insurance...hello you had said yes. Made me & my doctor waist time ,to only medically neglect me.didnt even hav the decency to call me to lmk it was an honest mistake. Take your business elsewhere. This Publix pharmacy at northshore don't take humans life serious. Instead they get off by losing . And they even get paid for it since they are on Publix clock..garbage place. Detest them!!!"

"The reviews speak for themselves. Almost everyone who goes here is met with frowns and groans. The pharmacy staff are not interested in helping you or filling your prescription....Which is odd since this is their job? Myself - like many others have experienced nothing but rude pharmacist and staff at this location. Almost every time I'm in this location the assistant pharmacy manager Marsha Bloomfield is on her phone and will avoid helping customers by any means necessary. I have personally experienced her rude behavior and attitude toward myself along with other customers. She will roll her eyes and talk down to you and over you. Her body language screams she would rather be anywhere else than there. I have even seen her refuse to use manufacturer coupons on prescriptions and incorrectly claim that they cannot be applied with insurance. *If you notice her name tag it says something along the lines of "serving you since 2020" and when compared to the reviews over the last 2 years it is pretty safe to assume we are all talking about the same people at this location. Avoid at all costs! Especially if you like medication/medical privacy. THIS IS THE ONLY PHARMACY I'VE EVER BEEN TO THAT WON'T JUST USE YOUR DATE OF BIRTH AND NAME TO CONFIRM WHO YOU ARE AND WHAT YOU'RE PICKING UP. They want you to list every prescription out loud in the pharmacy with other people around AND IF YOU WON'T DO IT, THEY WILL!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!! I'm pretty sure it is a HIPPA violation, it has happened to me and I've also overheard it happen in the pharmacy to other customers. I find it odd in my case as I also only have one prescription they fill and they have only ever filled one prescription and brand for me."

"Made an appointment online for my COVID-19 Booster for today at 3:50. Walked in a few minutes before my appointment, was greeted and signed-in by the very lovely and wonderful Odalys, who was efficient in her records. I probably waited 5 minutes before Marc, the Pharmacist, walked over with my Booster. He gave me the injection; I waited the usual 10-15 minutes; felt great and was off and on my way. I especially appreciated the fact that Marc was very communicative and informative, unlike most pharmacists. So, thank you Marc, and Gladys for making my Publix Pharmacy experience a positive and favorable one! Happy Holidays! Went back on Tuesday for a different kind of vaccination. Again, a very positive experience with Odalys, the Appointment Coordinator, and Marsha, the Pharmacist. I will now be making this my new Pharmacy, moving from Walgreens."

"Terrible customer service from the entire pharmacy staff. My doctor knows he has to call them at least twice everytime I fill a prescription because of all the shananigans going on there. The staff acts as if I'm bothering them, finish their conversations and coffee, and eventually find their way over to me, where I am greeted with a grown. Tonight when I went in, the lights were off and nobody showed up for about 10 minutes; I recorded a video and waved to all the security camera's until some unfriendly woman finally arrived."

"Last time I've been there I waited 30 minutes only to speak to someone. There was only one person in the pharmacy, I asked her why and she said the rest were sick or off. One employee can not take care of the entire pharmacy. She was on the phone, preparing the medicines, in the counter, in the computer, and explaining people how they should take their medicine. This is not the first time this happens to me."